English for Managers. Аристова Е.В. - 35 стр.

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Can I help you?
I'm sorry, you've got the wrong number
I'll try and put you through
His direct number is ...
Sorry to have troubled you
Transcript
Male: Hello, this is the press office.
Michelle: Rachel Allsop please.
Male: I'm sorry, You must have the wrong number. There's no-one of that name
here.
Michelle: Oh. Can I check the number I've got.... is that not 5568790?
Male: No, it's 5558790.
Michelle: Oh sorry about that. I must have dialled the wrong number.
Male: No problem! Bye!
Male: Hello, press office, can I help you?
Ruth: Hello. Paul Richards, please.
Male: I'm sorry, you've got the wrong number, but he does work here. I'll try
and put you through. In future his direct number is 5558770.
Ruth: Did I not dial that?
Male: No you rang 5558790.
Ruth: Oh, sorry to have troubled you.
Male: No problem. Hang on a moment and I'll put you through to Paul's
extension.
Ruth: Thanks.
Listen
Text 1.4
Telephone; Appointments
Useful Phrases
Can I speak to Brian Hibberd, please?
I'm afraid he's in a meeting
I'd like to arrange an appointment
I'll just look in the diary
When's convenient for you?
Would next Wednesday be OK?
He's free in the afternoon after about three
35

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