Lifestyle in Britain. Дворжец О.С. - 94 стр.

8.3        T22    A    Now listen to some more of the same song. What is the song advertis-
ing?


9      A     You will hear the marketing manager of Argos, telling customers about shop-
ping with Argos.


9.1        T23    A In the first extract he talks about the three steps of buying goods at Ar-
gos. Listen and put them in the order in which he talks about them.
       a     take the form to a service point
       b     complete a selection form
       c     pick up goods from the collection counter


9.2        T24    A In the second extract he gives details about how to order at Argos.
Listen to what he says and complete the following flow chart:
       1         Customer orders any of the items covered by Free Home Delivery
                 at the Customer Services area in Argos stores or by telephoning


       2




       3



9.3        T25     A    In the third extract he talks about what customers might do if they
don’t like a product they bought at Argos. Listen to what he says and complete the sen-
tences below:
       a     If you change your mind and decide that a product you have bought does
             not meet your exact requirements …
       b     We simply ask that …
       c     Please note …
       d     This guarantee …

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