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52
makes a commitment to certain good behaviour and it’s a way of
communicating the importance of good behaviour to all of its employees and
partners. Secondly, if a company has a code of ethics and spends time
communicating it, it does actually contribute to its ethical behaviour. If you
express these things in writing, especially, then you can be held accountable for
them. It means that you are much more likely to act on them as well. I think
following up that code is difficult. People have different ethical standards, and
defining the term “ethics” can I think be a problem. But I think generally to
express what your ethics are is a positive thing to do.
I: What kinds of moral dilemmas do large companies face? Can you
think of any examples?
CB: I think if you were to look at any company’s ethical code you
would usually find in it a section about offering bribes and this can be an area
where I think people can get themselves into hot water. Facilitation payments
are part of doing business in many countries, and bribes are something which
most companies are not going to want to get involved in. But when does a
facilitation payment become a bribe? And that is a question that can be quite
difficult to answer.
I: Can you think of an example where a facilitation payment is
clearly a facilitation payment and not a bribe?
CB: I think that there are many examples. When you are paying
consultants to make introductions to new business contacts, obviously the reason
you choose these consultants is because they are well placed to give that kind of
advice in a particular country. And you’re paying for that introduction. I would
say size is important. Sometimes facilitation payments are out of proportion to
the kind of business that you are expecting to win. I think there are many
instances. Also, you have to be careful with issues such as nepotism.
2. Decide whether these statements are true or false, according to Claire.
1) The issue of ethics is simple.
2) If a company puts its code of ethics in writing, it is better to act on it.
3) Following up a code of ethics is difficult.
Reading II. 1. Read the story.
Success Story
I met Richard about 10 years ago when I came to South America to work
for Pan-America Company. Richard worked for the same Company. He was a
short pleasant man of 22, who easily made friends with people and I liked him.
Soon after I arrived, Pan-America Co signed a contract for the
construction of a plant. I made most of the calculations and Richard only helped
me because he wasn't very good at this job.
In January a few representatives of the customers together with the
President of the company, Mr. Prossert, arrived from the USA. The next day our
company manager invited all of them to go and see the construction of the plant.
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makes a commitment to certain good behaviour and it’s a way of
communicating the importance of good behaviour to all of its employees and
partners. Secondly, if a company has a code of ethics and spends time
communicating it, it does actually contribute to its ethical behaviour. If you
express these things in writing, especially, then you can be held accountable for
them. It means that you are much more likely to act on them as well. I think
following up that code is difficult. People have different ethical standards, and
defining the term “ethics” can I think be a problem. But I think generally to
express what your ethics are is a positive thing to do.
I: What kinds of moral dilemmas do large companies face? Can you
think of any examples?
CB: I think if you were to look at any company’s ethical code you
would usually find in it a section about offering bribes and this can be an area
where I think people can get themselves into hot water. Facilitation payments
are part of doing business in many countries, and bribes are something which
most companies are not going to want to get involved in. But when does a
facilitation payment become a bribe? And that is a question that can be quite
difficult to answer.
I: Can you think of an example where a facilitation payment is
clearly a facilitation payment and not a bribe?
CB: I think that there are many examples. When you are paying
consultants to make introductions to new business contacts, obviously the reason
you choose these consultants is because they are well placed to give that kind of
advice in a particular country. And you’re paying for that introduction. I would
say size is important. Sometimes facilitation payments are out of proportion to
the kind of business that you are expecting to win. I think there are many
instances. Also, you have to be careful with issues such as nepotism.
2. Decide whether these statements are true or false, according to Claire.
1) The issue of ethics is simple.
2) If a company puts its code of ethics in writing, it is better to act on it.
3) Following up a code of ethics is difficult.
Reading II. 1. Read the story.
Success Story
I met Richard about 10 years ago when I came to South America to work
for Pan-America Company. Richard worked for the same Company. He was a
short pleasant man of 22, who easily made friends with people and I liked him.
Soon after I arrived, Pan-America Co signed a contract for the
construction of a plant. I made most of the calculations and Richard only helped
me because he wasn't very good at this job.
In January a few representatives of the customers together with the
President of the company, Mr. Prossert, arrived from the USA. The next day our
company manager invited all of them to go and see the construction of the plant.
52
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