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С OK Max, thanks. Em, Stefan, what do you think?
S I agree with Max about privacy. What if you want to have a private conversation or
make a private phone call?
С Well erm I suggest we use meeting rooms for private conversations or
calls.
S Meeting rooms? Yes, that's true, I suppose
M Could I just say something? I don't think it works
С Let Stefan finish please, Max
M Well I'm not happy about it. I don't think we should have a vote about it now. I
mean, I think we need a report or an extra survey done about this.
С How do you mean, "an extra survey"? Are you saying we need to bring a
consultant?
M No, I was thinking of someone inside the company.
С OK, I think a report is probably better. I propose that someone prepares a report on
the open-plan idea, by, say, the end of the month. Is everyone agreed?
All Yes, right, agreed.
С Right, can we move to the next item on the agenda, "hot-desking", Max?
M Frankly, I was shocked to see the proposal about hot-desking. I don't think it's a
good idea at all. It will upset people and it just won't work.
С OK, how do you feel about it, Nancy?
N I'm pretty sure hot-desking won't work unless we have an open-plan office. I don't
think hot-desking works in closed offices.
S Sorry, I don't follow you, Nancy. What exactly are you saying?
N What I mean is, we could change to an open-plan system but I'm against
introducing hot-desking now. It's not good to change everything too quickly. Staff
need time to get used to changes.
Answer the following questions:
1 Why does Nancy think the open-plan office is a good idea?
2 Why are two of the people against introducing an open-plan office?
3 What proposal does Carl make to deal with the problem mentioned?
4 Why is Max against hot-desking?
5 What change in working practices does Nancy want?
Role play this situation. You are managers of a television production
company, Zoom International. You are discussing these two proposals for
changes to company policy.
1 Zoom International (ZI) could reduce costs by offering staff a 10% increase in
salary instead of a company car. If ZI makes the change, staff will have to provide
their own car for business use, using their own money.
2 ZI could increase security at their head office. At present, a security guard checks
staff who enter the building. In future, staff will have to go through a barrier where
they insert an identity card. If they do not have an identity card, they cannot enter the
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