Business Vocabulary Builder. (Деловой английский: лексика). Корухова Л.В - 51 стр.

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11 to say that you cannot go to a meeting
k) minutes
12 what needs to be done after the meeting, 1) agenda
and by whom
You are managers of a retail fashion chain called Space. You are holding
your regular management meeting. Use the Managing Director's notes below as
an agenda for your discussions. A different person should chair each item.
1 DRESS CODE
Following complaints from customers,
we need to discuss ideas for a dress
code for all emploees, as well as
guidelines on personal appearance.
2 POLICY FOR SMOKERS
Non-smoking staff complain that staff
who smoke take frequent 'cigarette
breaks' outside the store. Should smo-
kers work extra time to make up
for the time lost?
3 COMMISSION PAYMENTS
At present, commission is based on
quarterly sales at each store and divided
equally between all staff. Now, our Sales
Director wants each person to receive
commission according to their individual
sales.
4 END-OF-YEAR BONUS
Staff receive sales vouchers as an
end-of-year bonus. The vouchers give
discounts on a range of goods at major
department stores. Some managers are
proposing to issue no sales vouchers this
year. Instead, staff will be invited to
an end-of-year party.
5 STAFFTURNOVER
Staff tend to be young so employee
turnover is high. As a result, training
costs have increased dramatically.
What can be done to keep staff longer?
Useful language
Starting
OK, let's get down to
business
Right, can we start,
please?
Setting objectives
The purpose of this
meeting is ...
The aims of this
meeting are ...
Asking for reactions
How do you feel
about..?
What do you think?
Dealing with interruptions Slowing down
Could you let him finish,
please?
Could you just hang on a
moment, please?
Keeping to the point
I'm not sure that's relevant.
Perhaps we could get back
to the point.
Speeding up
I think we should move on
now.
Can we come back to that?
Hold on, we need to look at
this in more detail.
I think we should discuss
this a bit more.
Summarising
OK, let's go over what
we've agreed.
Right, to sum up then ...
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