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What can a) consumers, b) shareholders and c) employees do to try to change the
behavior of businesses that are behaving unethically?
Skills
Problem-solving
Read the dialogue of two directors talking about the problem of staff taking
too many days of sick leave. Then answer these questions.
1 What are the first three solutions proposed by one of the directors to solve the
problem of absenteeism?
2 What do the directors finally decide?
A We've got to do something about it. People are taking too many days off sick. Sick
leave increased by 12% last year. I got the figures today. On average staff took
fourteen days off sick - that's far too many.
В Absolutely, it's really damaging for us. It's affecting the service we give our
customers and it's costing us a lot of money. It can't go on.
A OK, well, as I see it, there are several ways we could deal with this. We could get
tough and simply say, no paid leave at all for the first three days someone is sick. Or
we could do it another way er offer staff bonus at the end of the year if they don't
take much sick leave. And there's third option, we could bring in a doctor and
physiotherapist for staff, and free health tests and counseling. They could check up on
staff who are taking far much sick leave, the ones who think it's extra holidays for
them.
В Let's look at the pros and cons of the first option: no paid leave for the first three
days staff are sick. On the one hand, I think it will reduce the amount of sick leave.
On the other hand, it's unfair to people who are genuinely sick, you know if they're
suffering bad cold or flu, for example. It wouldn't be popular with the staff, or with
the unions
A Well, let's look at this from another angle. It might be worth using a completely
different approach. We could try sending a questionnaire to all staff, asking them to
suggest ideas for reducing absenteeism, because of sickness. Of course, we'd explain
why the present policy isn't working.
В Good idea. If we do this, then they're more likely to buy into any new scheme.
Yes, it should work well.
A Right. So, the best way forward is to sound out staff and get their opinions. A
survey will give us all the data we need.
В Yes, I'll have a draft questionnaire ready by next Monday, for our meeting.
Match the comments below to the correct headings in the Useful language
box.
1 Let's discuss the advantages and disadvantages.
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