Разговорный бизнес курс. Митрофанова И.В. - 48 стр.

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(When Mr. Shuttleworth gets to London, he goes to see John Martin.)
JOHN MARTIN: Oh, hello, Shuttleworth, come in.
SHUTTLEWORTH: Hello, Mr- Martin-
JOHN: Sit down. I'm just trying to get Mr. Wiles on the phone. Hello? Yes, good.
Peter. Any more news What? Oh, no! Sixty this morning? That makes about three
hundred staplers sent back. this week- There must be something really wrong. I know
they were tested umpteen times. Yes, all right. See you later. (He puts the receiver
down.) Troubles never stop in this place. I sometimes wonder why I'm still here.
SHUTTLEWORTH: I heard that you've been made a director, Mr. Martin.
Congratulations.
JOHN: Thanks very much. Now, Walter, I'm really sorry to get you down here, but
even Mr. Grant's worried about your area. I know your difficulties, but we've got to
do something to increase sales. What about that chemical firm? Did you do anything
with them?
SHUTTLEWORTH: No. Not a thing. It's the price, Mr. Martin. They Just wont
listen to the quality argument.
JOHN: More fools they! But what are we going to do? Are you getting a bit
discouraged? Perhaps we ought to move you to another area? The trouble is, it's not a
very good moment to go into details- We're in the middle of a crisis.
SHUTTLEWORTH: What's the trouble, Mr. Martin?
JOHN: Those new staplers. Mr. Wiles has just told me we've had another sixty
complaints today. I can't think what's gone wrong. The Lord knows how much we'll
lose if we have to take them all back and modify the design.
SHUTTLEWORTH: I think I know what's wrong with them. That chemical firm had
a bad batch. I examined one and noticed that it's the anvil. It's wrongly placed.
JOHN: Really? Are you sure that's what it is? Can the customer put it right?
SHUTTLEWORTH: Yes. We саn circularise all the customers who have ordered
thestaplers with a simple explanation and diagram. You've got one here. This one's all
right- The anvil is correctly aligned.
JOHN: Walter, you're a genius' You ought to be in the Design Department.
SHUTTLEWORTH: I might do better there than in sales.
JOHN: Oh, come on, Walter. A pessimistic salesman never sells anything! Let's get
together and plan a new campaign for your area...
Термины
representative rep., salesman traveller -- торговый представитель фирмы.
to cover an area — искать клиентов/покупателей на территории, где действует

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