Business writing (деловое письмо). Палагина С.С. - 98 стр.

responsible for organizing the testing and analyzing the results. Your report is to be
submitted by the end of the month.
     Please treat this matter as urgent.

     Steve Gault
     Director

     Document №2

     Report on employee testing at the plant

Terms of reference
      I was asked by the Director to organize employees’ testing at the plant and make
analysis of the results.
Proceedings
      Employee testing in the plant has been a sensitive issue. In particular, the
company and workers were concerned that it would be a fair test of those kinds of
skills required to complete certain job tasks. The test was voluntary and took place on
15 Sept.1999.
Findings
      1. 93% workers took the test.
      2. The testing revealed that up to a quarter of the workforce was lacking
minimal generic basic skills in reading and mathematics, critical thinking and
problem sovling. They also need to improve computer literacy and cooperative skills.
Conclusions
      The test results helped to identify the target group who needed to upgrade the
above mentioned skills.
Recommendations
      In order to solve the problem it is necessary to organize special on-the-job
training at the plant.
      Pauline Grey
      Personnel Manager

     Enc.
     Employee’ Test Results
     List of Employees to Train

      7.3.4 Assignment

     Your company is considering a change to flexible working hours for office
personnel. Your manager, the Head of Personnel, has asked you to write him a
preliminary report on the initial reactions of the staff to this idea.




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