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Dear Mr. Summers,
I would like to extend the deep sympathy of all of us at Jason
Associates.
We had the privilege of knowing and working with Edith for many
years, and her friendly presence will be sadly missed.
Please consider us your friends and telephone us if we can be of any
help.
Sincerely,
Figure 6.3. A letter of sympathy
6.3. A LETTER OF APPRECIATION
Writing an appreciation letter for gifts, favours, courtesies, hospitality,
donations, congratulations is a great way to let others know that they are
appreciated. Letters are a great way to say thank you to someone who
deserves praise. People respond positively when treated kindly. Employees
work harder when they feel appreciated. With a sincere, well-written
appreciation letter you can improve relations with words of admiration,
gratitude, and recognition (Figure 6.4).
Whether it's for a friend or family member, or a business associate or
client, appreciation letters promote positive feedback. Write your
appreciation letter within a few days of whatever happened to inspire your
gratitude (Figure 6.5).
Consider letter's recipient. If Aunt Jane sent you the best gift ever, a
hand written note works best. If an employee or business associate deserves
a word of thanks, types it out and hand sign it. Use customized letterhead
for business correspondence.
Address your appreciation letter to a specific person. If possible, not
just to the company or to the organization in general.
Keep it simple. Everyone likes praise and they can hear great things
about themselves all day but, if you keep the thanks short and simple, the
message will come across as sincere.
Tell them what they did. Make sure the person knows what efforts
they're being acknowledged for. Thank them for their time, effort, a gift or
just being there.
Let them know what it meant to you. Relay to the person how their
help or effort affected you positively. If you're writing an appreciation letter
for a gift, let them know how you will be using it.
Encourage future efforts. In the case of friends or family, reiterate your
hopes that you will see each other soon or stay in touch. With employees or
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