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97
T a s k 3. Read these opening sentences for letters of
congratulation. Then circle the let of the closing sentence that best
restates the main idea of the letter.
1. Congratulations on your retirement.
a) When you first came to Acme, you worked in the mail room.
b) Thank you for your many years of fine service to Banswell, Inc.
2. Let me congratulate you on the opening of your new offices in
Tokyo.
a) Your new branch in Japan shows that your hard work has paid
off.
b) The region should provide you with a lot of opportunities.
3. Congratulations on being the region's top sales rep this year.
a) Your sales were over one million dollars this year.
b) Given your hard work, you deserve this fine honor.
4. We congratulate you on winning the Customer Service Award.
a) We want to thank you ourselves and tell you how pleased we
are tl your work has been recognized.
b) We are just one of your new, and fully satisfied, customers.
5. All of us here at Winston and Bradley congratulate you on being
made artner.
a) When you were an intern here with us, we knew you would be a
great lawyer.
b) Being made partner is a privilege that you richly deserve.
T a s k 4. When sending a letter of condolence to a business
associate, you can make the letter personal by using I or professional by
using we. We includes your associates at work.
Personal: I’m sorry to hear of your father's death.
Professional: We're sorry to hear of your father's death.
Rewrite the sentences. Change the focus of the sentences from
professional to personal.
1. The news of your father's death came as a surprise to us. You told
us that he was sick, but his death must still be a shock.
2. Our thoughts and sympathies are with you as you mourn the loss of
your father.
3. We hope that fond memories of him will help you through this
difficult time.
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