Английский язык. Юлаева С.С. - 88 стр.

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K. - When will you send us these parts?
Cart. - This week. By air. We'll also send you some documents to facilitate
customs clearance at your end.
K. - Fine. But what about the packaging? The cover of one of the
containers was badly damaged. The equipment in this container was damaged a
little too.
Cart. - It wasn't our fault, Victor. The equipment was packed in the
required way. You should take this up with the captain of the ship.
K. - We've already done it, John. He believes that your packing is to blame.
Cart. - I must disagree totally with him- Perhaps you should have been
firmer in dealing with him.
K. - Let's come back to this matter in a couple of days, John, I'll try to
discuss it with the shipowners. But there is one more problem:
the three-week delay in delivery of the equipment. We suffered some losses
through this delay. I'd like to remind you that according to the sanctions clause
of our contract we have the right to claim compensation.
Cart. - I'm afraid you haven't that right, Victor. This delay was caused by a
strike in the Brighton port. We consider this strike to be a force majeure
circumstance that had a direct effect on the execution of our labilities. We did
our best to meet the deadline.
K. - I don't agree, John. English ports are often hit by strikes. You were
able to foresee this complication. Moreover, to meet the deadline you could have
delivered the equipment to other port.
Cart. - We couldn't have done it owing to circumstances outside
our control.
K. - If we don't reach mutual understanding, our company will have to go
through arbitration procedures.
Cart. - There's no need to get aggressive, Victor. There will be a meeting
of our top executives at ll o'clock where your claim will be on the agenda. I'll try
to settle it and ring you back after the meeting.
K. - All right. I'm waiting for your call. John.
Cart. - Bye, Victor.
XII. Scan the text of the dialogue to be able to answer the following
questions.
1. What problems does Victor Klimov come out with in his telephone call?
2. How was the problem of short delivery solved?
3. Did Mr Cartwright admit the fact that his firm was to blame for faulty
packaging?
4. How did Mr Cartwright explain the fact of the there day delay in the
delivery of the equipment?
5. How did V. Klimov disprove Mr Cartwight’s arguments?
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