General English. Ульянова О.В - 157 стр.

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157
2.10 Составьте аналогичное письмо для устройства на работу.
2.11 Изучите рекомендации и образец резюме.
1 Your CV should be: Word processed, laser printed on good quality
paper, no longer than two pages of A4 paper
2 You should include:
1. Personal details. (The employer wants to know who you are and
how to contact you (essential information only)
2. Education.
3. Work experience. Don’t just describe your job – stress what you
achieved and learnt.
4. Position of responsibility. If you do not have much experience,
this section will show employers your potential.
5. Skills. Be positive about your ability – never undersell your
experience.
6. Interests. Stress any significant achievments related to your
interests.
7. Referees.
Current students and recent graduates should choose an academic
referee and a personal one. Get your referees’ permission first and tell
them what are you applying for and what you would like them to stress in
a referense.
2.12 Прочитайте резюме, данное ниже и найдите эквиваленты.
1 dealing with enquiries
2 responding to
3 ability to retain
4 a professional approach
5 under pressure
6 provided support
7 customer enquiries
8 customers’ complaints
9 to remain calm
10 complex issues
11 communication skills
12 busy office
13 working knowledge
A навыки общения
B отдел жалоб
C отвечая
за
D жалобы клиентов
E сложные вопросы
F практические знания
G оставаться спокойным
H профессиональный подход
I обеспечивал поддержку
J под нажимом
K запросы клиентов
L занимаясь запросами
M способность сохранять

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