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that is being typed into it. Nevertheless, Weizenbauni's secretary fell under the spell of
the machine. Weizenbaum says:
Well, I asked her to my office and sat her down at the keyboard, and she began
to type and of course I looked at her to make sure everything was operating properly.
After two or three interchanges with the machine she turned to me and she said,
"Would you mind leaving the room please?"
Eliza responds sympathetically to what is typed in, but that it never adds new
information, or gives an opinion. Ordinary psychiatrists use this reflective listening
technique, too.
Here is an example of Eliza in operation:
Input Eliza
It's my girlfriend. So, you're worried about your girlfriend.
I'm a bit upset. Why do you feel upset?
She doesn't understand me. She doesn't understand you?
She argues with everything I say. Why do you think she argues with you?
She's afraid of me. Does it please you to think she's afraid of
you?
No, but... she goes crazy. What exactly do you mean by crazy?
She makes me miserable. I'm sorry to hear you're miserable.
Psychiatrists (and teachers) say that this technique helps people to talk about
themselves, and that talking about themselves helps them.
I. Try this technique with some fellow students. A is consulting В. В does
not give any opinion, but simply listens sympathetically. Make a list of 'problems' for
A to speak about. It's a good way of keeping a conversation going.
Eliza simply operates a clever program and cannot be described as artificial
intelligence. The program can be fooled:
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