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CONTENT PERSON
• Focus on the subject • Focus on the person
• Suppression of personal • Submersion of subject beneath
relatiobships person
beneath the subject
• Emphasis on logic • Build positive atmosphere
and argumentation
• Say NO if necessary • Never say NO
• Avoid conflict
Discuss negotiating styles of different nations in Chart 1, 2, 3.
Where could you place your country?
C. PERSONAL RELATIONSHIP
Different cultures place varying degrees of emphasis on the
importance of relationships building. In many Middle Eastern countries
no business can be done until a relationship of mutual trust and
confidence has gradually been built up between the two parties. By
contrast, in Finland, small talk before a negotiation is generally kept
to a minimum, and most of the relationship building will take place
afterwards, in a restaurant or sauna. In many cultures people find it
easier to build a relationship with a potential business partner in a
social setting. This is particularly true of many European cultures,
such as Spain, France and Great Britain. But it’s bad manners to
discuss business at social occasion in India.
The practice of immediately handling over a business card is
most common among the Japanese. It has the advantage of helping
you to remember unfamiliar names and to understand better the role
and status of the members of the other negotiating team. However, in
other cultures, for example, Germany, it’s more common to exchange
business cards at the end of a meeting.
In many cultures the giving of gifts is seen as a way of helping
the negotiation to run smoothly, but in others it may be interpreted
as corruption or bribery. While the exchange of company gifts, such
as inscribed pens or, lighters, is acceptable in most cultures, other
gifts or complimentary services could lead to problems. You have to
give your present in public in the Middle East to show it’s not a bribe,
but it’s good manners to give your present in private in Asia. You
CONTENT PERSON • Focus on the subject • Focus on the person • Suppression of personal • Submersion of subject beneath relatiobshi ps person beneath the subject • Emphasis on logic • Build positive atmosphere and argumentation • Say NO if necessary • Never say NO • Avoid conflict Discuss negotiating styles of different nations in Chart 1, 2, 3. Where could you place your country? C. PERSONAL RELATIONSHIP Different cultures place varying degrees of emphasis on the importance of relationshi ps building.In many Middle Eastern countries no business can be done until a relationshi p of mutual trust and confidence has gradually been built up between the two parties. By contrast, in Finland, small talk before a negotiation is generally kept to aminimum, and most of the relationshi p building will take place afterwards, in a restaurant or sauna. In many cultures people find it easier to build a relationshi p with a potential business partner in a social setting. This is particularly true of many European cultures, such as Spain, France and Great Britain. But it’s bad manners to discuss business at social occasion in India. The practice of immediately handling over a business card is most common among the Japanese. It has the advantage of helping you to remember unfamiliar names and to understand better the role and status of the members of the other negotiating team. However, in other cultures, for example, Germany, it’s more common to exchange business cards at the end of a meeting. In many cultures the giving of gifts is seen as a way of helping the negotiation to run smoothly, but in others it may be interpreted as corruption or bribery. While the exchange of company gifts, such as inscribed pens or, lighters, is acceptable in most cultures, other gifts or complimentary services could lead to problems. You have to give your present in public in the Middle East to show it’s not a bribe, but it’s good manners to give your present in private in Asia. You – 26 –
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