Writing Formal and Informal Letters. Part 1. Домбровская И.В - 53 стр.

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51
Letter 2
Dear Ms Thompson,
1) --------------- you 2) --------------- our last meeting. I wish to explain
my behaviour and 3) --------------- for my conduct.
First, 4) --------------- how grateful I am for the time and energy you
put into helping me make a decision about my career.
As you know, 5) --------------- by the rejection of my application to the
graduate programme last October, and although you offered me several al-
ternatives to pursue, I am afraid I 6) --------------- my frustration to get the
better of me. I hope that we can 7) --------------- again 8) --------------- and
have a more 9) ---------------.
I wish to 10) --------------- how sorry I am for my rude behaviour last
week. Please accept my most sincere apologies.
Yours sincerely,
Laura Delane
Letters of complaint
Exercise 20
You and a friend recently spent a few days in London, as part of a touring holiday.
While you were there you both wanted to see a good show at the theatre. However,
you were not happy with the arrangements the travel company made for you.
Read the advertisement below carefully, and look at the tickets and your
comments. Then write a letter to the travel company, explaining why you
were not happy with the service they gave.
Only cinema
available
Ask for money
back?
PRIORY CINEMA Terrible seats!
Row A 2, 3 Couldn't see!
Write a letter of 120-180 words in an appropriate style.
As part of our holiday service, we also arrange
tickets for one of the top London shows - musi-
cals, ballet, opera - whatever is to your taste!
We book the tickets - all you have to do is sit
back and enjoy the show!
Choosing a holiday with CITY TRAVEL means
having a good time on the town! 
                                             51

      Letter 2
      Dear Ms Thompson,
             1) --------------- you 2) --------------- our last meeting. I wish to explain
      my behaviour and 3) --------------- for my conduct.
             First, 4) --------------- how grateful I am for the time and energy you
      put into helping me make a decision about my career.
             As you know, 5) --------------- by the rejection of my application to the
      graduate programme last October, and although you offered me several al-
      ternatives to pursue, I am afraid I 6) --------------- my frustration to get the
      better of me. I hope that we can 7) --------------- again 8) --------------- and
      have a more 9) ---------------.
           I wish to 10) --------------- how sorry I am for my rude behaviour last
      week. Please accept my most sincere apologies.
                                                        Yours sincerely,
                                                           Laura Delane


Letters of complaint
Exercise 20
You and a friend recently spent a few days in London, as part of a touring holiday.
While you were there you both wanted to see a good show at the theatre. However,
you were not happy with the arrangements the travel company made for you.
Read the advertisement below carefully, and look at the tickets and your
comments. Then write a letter to the travel company, explaining why you
were not happy with the service they gave.


                        As part of our holiday service, we also arrange
Only cinema             tickets for one of the top London shows - musi-
available               cals, ballet, opera - whatever is to your taste!
                        We book the tickets - all you have to do is sit
                        back and enjoy the show!
Ask for money           Choosing a holiday with CITY TRAVEL means
back?
                        having a good time on the town!



PRIORY CINEMA                Terrible seats!
Row A   2, 3                 Couldn't see!
Write a letter of 120-180 words in an appropriate style.

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