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18
READING
I. A) Read a leaflet from a recruitment agency giving advice about
interviews. Choose the most suitable headings for paragraphs A – E. There
are three extra headings.
1. contact details 5. survey results
2. shock tactics 6. hypothetical questions
3. attitude 7. one person's experience
4. appearance 8. advice
A________________________
When it comes to interview questions, it pays to expect the unexpected.
This is a true story of one candidate's experience. This is how his interviewers
greeted him: 'We've been interviewing candidates all morning and we're getting
bored. Do something to impress us’. Then the interviewers got out their
newspapers and started reading them.
The candidate said, 'Well, I've been waiting in this office for more than
two hours because you've been running late. Actually I'm not impressed by
your organisation and not sure I want to work for you. Goodbye.'
The interviewee walked out, was invited back the next day and was
offered the job.
B__________________
How would you act in a situation like this?
That interview was rather extreme, but a lot of employers have turned to
using 'killer questions' or 'shock tactics', such as these:
‘Tell me something about yourself that you have never told anyone’.
'Which three famous people would you invite to a dinner party and why?'
'We have employed people from your university, and they haven't been
good. Can you tell us why you think you'd do better?'
Killer questions often come early in the interview and are aimed at
throwing the candidate off guard. By surprising the candidate with an original
or difficult question, interviewers can get an honest reaction and an unplanned
response. They also want to see candidates think through their responses
calmly.
C_________________
Interviewers also ask candidates other kinds of difficult questions to see
how they react under pressure. For example, they may ask a hypothetical
question related to work, such as: 'Imagine you are an employee in customer
services. What would you do if an important customer was very rude to you?'
However, some experts think that hypothetical questions are not useful
because they only generate hypothetical answers. They prefer candidates to talk
about their past experience.
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