Английский язык. Иваненко Т.И. - 139 стр.

    B. Not yet.
    L. I see. Perhaps I could help? (If it helps you, I’ll be very
       pleased to come and discuss it with you./ Would you like
       me to send more detailed information?/ Is there anything
       that you would like to ask?)
    B. No.
    L. Well, feel free to call if we can help in any way.

    – Negative answer
    B.. Yes; we had to give the order to another firm.
    L. I see. Could I ask why?
    B. I’m sorry, I can’t tell you.
    L. I see. Perhaps I could keep you informed about our prod-
        ucts and activities. It may be interesting to you in the future.

     EXERCISE 1. Phoning difficult contacts
     Imagine that you are now a caller. Speak with you classmate
as if he or she is your old customer. Use your own name and com-
pany. Instead of mentioning «the new installation», say something
else if necessary. Act out the conversation.

    EXERCISE 2. Problems with the product
    Below are a number of different products. Next to them are
words that can be used to describe associated problems. In each
case write down a complete sentence about the problem.

    Disk (slot, wrong size)       ___________________________
    Photocopier (slow)            ___________________________
    Socket (plug, fit)            ___________________________
    Printer (faulty)              ___________________________
    Meat (gone bad)               ___________________________
    Battery (small)               ___________________________
    Notebook (electrical
    supply, incompatible)         ___________________________
    Portable phone(work)          ___________________________
    Container (broken)            ___________________________
    Van (has broken down)         ___________________________
    Computer
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