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Other firms offer more than 2%.
Refusing to move (5)
I’m afraid I can’t agree to that/increase the rate/lower the
price/shorten delivery.
We’ve done our best for you.
We have to maintain a policy.
I have my instructions.
Suggestion a compromise (6)
May I make a suggestion?
If you … then we may be able to …
We may be able to … but only if you …
Unless you … there is no question of our being able to …
Reaching agreement (7)
Let’s gust go through the terms.
Let’s summarize the conditions.
EXERCISE 1. Your turn to negotiate!
Now you have the opportunity to negotiate delivery periods
for machines you have ordered with the supplier.
When the supplier stops talking you should speak in turn until
an agreement is reached. The information above will help you.
Supplier Well, let’s get started. You know, with this delivery
problem. I’m sure there’s room for negotiation.
You (1: cautious)
Supplier Right, well this is how we see it. We can deliver
the first machine in ten weeks, and install it four
weeks after that.
You (3: long delivery period)
Supplier Well, these are in fact the usual periods. It’s pretty
normal in this kind of operation. Did you expect
we could deliver any quicker?
You (2: 6 weeks maximum delivery; 4 weeks installation)
Supplier I see what you mean, but that would be very diffi-
cult. You see we have a lot of orders to handle at
45
Other firms offer more than 2%. Refusing to move (5) I’m afraid I can’t agree to that/increase the rate/lower the price/shorten delivery. We’ve done our best for you. We have to maintain a policy. I have my instructions. Suggestion a compromise (6) May I make a suggestion? If you … then we may be able to … We may be able to … but only if you … Unless you … there is no question of our being able to … Reaching agreement (7) Let’s gust go through the terms. Let’s summarize the conditions. EXERCISE 1. Your turn to negotiate! Now you have the opportunity to negotiate delivery periods for machines you have ordered with the supplier. When the supplier stops talking you should speak in turn until an agreement is reached. The information above will help you. Supplier Well, let’s get started. You know, with this delivery problem. I’m sure there’s room for negotiation. You (1: cautious) Supplier Right, well this is how we see it. We can deliver the first machine in ten weeks, and install it four weeks after that. You (3: long delivery period) Supplier Well, these are in fact the usual periods. It’s pretty normal in this kind of operation. Did you expect we could deliver any quicker? You (2: 6 weeks maximum delivery; 4 weeks installation) Supplier I see what you mean, but that would be very diffi- cult. You see we have a lot of orders to handle at 45
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