Менеджеры и менеджмент (Executives and Management) - 104 стр.

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b) look them straight in the eye and state your disagreement;
c) let them blow off some of their steam.
5. To neutralise those who kill with their snappy sparks, you should
a) make them overt in their attack, smoke them out;
b) push them hard to backtrack and make them lose face;
c) et them get out from under their attack.
6. To fend off those who curse and/or yell habitually, you should
a) let the tirade crying jag spin itself out and end in a guilty apology;
b) distance yourself;
c) leave the room saying you will return in five minutes.
7. Dealing with a complainer-whiner, it is a serious mistake to
a) agree;
b) disagree;
c) paraphrase the complaints back to them;
d) react by noncommittal but encouraging "ums" and "ahs".
8. Locate the mistakes in the sentence and correct them.
Analyst indecisives are those who are afraid of making enemies, and be-nicers are indecisive because they
are afraid of making a mistake.
T a s k 6. DRESSING FOR SUCCESS. Expand on the following statements and express your point
of view.
1. The way people dress at work usually indicates how competent they are at their jobs.
2. People should be allowed to wear exactly what they want at work.
3. Firms who want employees to wear particular clothes should pay for those clothes.
4. In most firms, the way you dress will affect your chances of promotion.
5. People work best in the clothes they feel most comfortable in.
6. People wearing unusual clothes to work give a bad impression to clients.
7. As long as a person is good at his/her job, it shouldn't matter what s/he wears.
8. I object to senior female staff wearing trousers.
9. Sloppy clothes mean sloppy work.
10. I wouldn't have faith in a businessperson who wore jeans to work.
11. Men shouldn't be allowed to take off their jackets at work even in the summer.
12. Bosses should always be smartly dressed.
T a s k 7. Discuss the points of the topic "DRESSING FOR BUSINESS".
1. You should be aware of the underlying symbolism of your clothing.
Vocabulary to be used:
a costume; to be designed; to have an impact; to convey the message; competent, able, ambitious, self-
confident, reliable; authoritative; to make a favourable impression on.
2. In business you dress to express personal taste.
3. It is provocative for female staff to wear trousers at work.
4. Women should always wear feminine attire.
Vocabulary to be used:

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