Менеджеры и менеджмент (Executives and Management) - 55 стр.

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The purpose of an agenda is to speed up the meeting and keep everyone to the point. The agenda for a formal
meeting must be organized in logical order. Often the agenda shows not only the topics but the meeting's func-
tion regarding each topic (' to receive a report on...', 'to confirm...', 'to approve...', etc.). Ail items on which a
decision is to be taken should appear on the agenda, which would usually have this format:
1. Minutes of previous meeting.
2. Matters arising.
3. Items.
Any other business (AOB)
Taking minutes, and writing them up later, are special skills, involving decisions like 'Do we need to know
which person made every point?' and 'Is this point worth mentioning?' Minutes usually report details of the
time, date and duration of the meeting and the names of those present, but the content of the report itself may be
detailed or brief, depending on the anticipated readership.
Even one-to-one or small informal meetings are structured (usually with an agenda) and planned. They are
different from chance conversations in a corridor or over coffee. Small informal meetings may also take place
or continue during a meal.
T a s k 2. Read and discuss the following information.
Problem – solving and idea – generating meetings
A frequent mistake you as an executive may make, is your failure to define a meeting's purpose, either to
yourself, or those taking part. It is extremely important to clarify this in advance because there are basically two
different kinds of meetings, which call forth two quite separate approaches.
There are routine, problem-solving meetings, and there are occasiona1, idea-generating sessions.
Problem-solving meetings Idea – generating meetings
1. Keep a tight control
of the meeting.
2. Only consider realis-
tic solutions.
3. Maintain an economy
of words.
1. Maximum participation;
diverse thoughts need time to
surface.
2. Egalitarian leadership;
nobody should dominate the
meeting.
3. Emphasize the collabo-
rative spirit.
JUMBLED
TEXTS
Group the guidelines in the texts under the headings below
A. Problem-solving meeting b. idea-generating meeting
a) The purpose of the meeting is to break new ground. If, for whatever reason, you are embarking upon
something unprecedented, you should allow the widest possible freedom of thought and expression to explore
all the possibilities If your organization or product, e.g., has suddenly become the target for activist consumer
groups, determining the most effective corporate response will require maximum openness to ideas from the
people who will have to deal with the criticism.
b) The end goal is clear. – For example, you may have convened a group of department heads because
there have been instances of inter-departmental friction, or overlapping responsibilities. The initial goal is obvi-
ously to improve the way the groups relate to each other. It is up to the groups to come up with methods of over-
coming the obstacles under discussion.
c) There are specific external constraints such as time, money, the availability of personnel or a scarcity of
resources, that limit the range of possible solutions, for example, if you know a competitor is soon to come out
with a new product which it would take your company a year to match, don't waste time talking theory. You
and your marketing group should probably convene a meeting and decide urgently to alter your selling points or

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