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9 coach class I hand luggage
10 timetable J round trip
11 car park К downtown
12 billboard L hoarding
13 resume M chips
14 chips N French fries
15 crisps О CV
Vocabulary file page 98
Work in pairs. Use the words or phrases in American English from
Exercise 1 to complete the text below.
My last overseas business trip was a nightmare from start to finish. First of all there
was a delay on the way to the airport as there was an accident on the When I got
there I found the lower level of the airport was flooded. Next my was too big
and heavy so I had to check it in. When we arrived the was closed and there were
no cabs at all. After a long time trying to read the and waiting for forty minutes,
we finally got a bus and found the hotel, but the wasn't working and our
rooms were on the eighth floor.
Air rage
Answer these questions before you read the article.
1 What was your worst experience when travelling by air?
2 Why do people get angry when they are travelling on a plane?
Vocabulary file pages 99
Now read the article. Which of these statements are true about the article?
Correct the false ones.
1 People in groups are more likely to behave badly on planes.
2 Drink is often the cause of problems on board.
3 Airlines can do little to improve air quality.
4 Travellers are using new technology to express their dissatisfaction with airlines.
5 Airlines have taken no action to address traveller's concern.
Which of the following reasons are given for air rage in the article?
11
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