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7. Read the text. Define key notions and regulations of marketing.
Marketing.
Generalities.
One of the areas of management is marketing. Marketing is the process of
planning and executing the conception, pricing, promotion and distribution of
ideas, goods, and services to create exchanges that satisfy individual and
organizational objectives.
Marketing makes available where customers want them by transferring the
ownership of products to buyers. The entire business organization is involved in a
dual process of satisfying customer needs and achieving organizational goals.
Implementation of marketing concept begins and ends with marketing
information about customers – first to determine what customers need, and later to
evaluate how well the firm is meeting those needs.
A market consists of people with their needs, the ability to buy, and the
desire and ability to sell. Markets are classified as consumer and industrial markets.
A marketing mix.
A business firm controls four important elements of marketing which are
called a marketing mix.
A firm’s marketing mix is the combination of the product, the price of the
product, the means for its distribution, and the promotion of the product to reach a
firm’s target market.
A firm can vary its marketing mix by changing any one or more of these
ingredients. Thus a firm may use one marketing mix to reach one target market and
a second, somewhat different marketing mix, to reach another target market. For
example, most automakers produce several different types of vehicles and aim
them at different market segments based on age and income.
1) The product ingredient of the marketing mix includes decisions about the
product’s design, brand name, packaging, warranties, and the like.
2) The pricing ingredient includes both base prices and discounts of various
kinds. Pricing decisions are intended to achieve particular goals, such as to
maximize profit or even to make room for new models. The rebates offered by
automobile manufactures are a pricing strategy developed to boost low auto sales.
3) The distribution ingredient involves not only transportation and storage
but also the selection of intermediaries.
4) The promotion ingredient focuses on providing information to target
markets. The major forms of promotion include advertising and publicity.
The “ingredients” of the marketing mix are controllable elements. A firm
can vary each of them to suit its organizational goals, marketing goals, and target
markets.
A marketing strategy.
A marketing strategy is a plan for the best use of an organization’s
resources to reach its objectives. Developing a marketing strategy involves
selecting and analyzing a target market and creating and maintaining a marketing
As the economy expanded during the 19th century, advertising grew
alongside. In the United States, the success of this advertising format eventually led
to the growth of mail-order advertising. In 1841, the first advertising agency was
established by Volney Palmer in Boston. At first, agencies were brokers for
advertisement space in newspapers. N. W. Ayer & Son was the first full-service
agency to assume responsibility for advertising content. N.W. Ayer opened in
1875, and was located in Philadelphia. At the turn of the century, there were few
career choices for women in business; however, advertising was one of the few.
Since women were responsible for most of the purchasing done in their household,
advertisers and agencies recognized the value of women's insight during the
creative process. In fact, the first American advertising to use a sexual sell was
created by a woman – for a soap product. Although tame by today's standards, the
advertisement featured a couple with the message "The skin you love to touch".
When radio stations began broadcasting in the early 1920s, the programs
were however nearly exploded. This was so because the first radio stations were
established by radio equipment manufacturers and retailers who offered programs
in order to sell more radios to consumers. As time passed, many non-profit
organizations followed suit in setting up their own radio stations, and included:
schools, clubs and civic groups. When the practice of sponsoring programs was
popularized, each individual radio program was usually sponsored by a single
business in exchange for a brief mention of the business' name at the beginning and
end of the sponsored shows. However, radio station owners soon realized they
could earn more money by selling sponsorship rights in small time allocations to
multiple businesses throughout their radio station's broadcasts, rather than selling
the sponsorship rights to single businesses per show.
This practice was carried over to television in the late 1940s and early
1950s. A fierce battle was fought between those seeking to commercialize the radio
and people who argued that the radio spectrum should be considered a part of the
commons – to be used only non-commercially and for the public good. However,
in the United States, the capitalist model prevailed with the passage of the 1934
Communications Act which created the Federal Communications Commission. To
placate the socialists, the U.S. Congress did require commercial broadcasters to
operate in the "public interest, convenience, and necessity". Nevertheless, public
radio does exist in the United States of America. In the early 1950s, the Dumont
television network began the modern trend of selling advertisement time to
multiple sponsors. Previously, Dumont had trouble finding sponsors for many of
their programs and compensated by selling smaller blocks of advertising time to
several businesses. This eventually became the norm for the commercial television
industry in the United States. However, it was still a common practice to have
single sponsor shows, such as the U.S. Steel Hour. In some instances the sponsors
exercised great control over the content of the show - up to and including having
one's advertising agency actually writing the show. The single sponsor model is
much less prevalent now, a notable exception being the Hallmark Hall of Fame.
The 1960s saw advertising transform into a modern approach in which
creativity was allowed to shine, producing unexpected messages that made
28 37
7. Read the text. Define key notions and regulations of marketing. As the economy expanded during the 19th century, advertising grew alongside. In the United States, the success of this advertising format eventually led Marketing. to the growth of mail-order advertising. In 1841, the first advertising agency was Generalities. established by Volney Palmer in Boston. At first, agencies were brokers for One of the areas of management is marketing. Marketing is the process of advertisement space in newspapers. N. W. Ayer & Son was the first full-service planning and executing the conception, pricing, promotion and distribution of agency to assume responsibility for advertising content. N.W. Ayer opened in ideas, goods, and services to create exchanges that satisfy individual and 1875, and was located in Philadelphia. At the turn of the century, there were few organizational objectives. career choices for women in business; however, advertising was one of the few. Marketing makes available where customers want them by transferring the Since women were responsible for most of the purchasing done in their household, ownership of products to buyers. The entire business organization is involved in a advertisers and agencies recognized the value of women's insight during the dual process of satisfying customer needs and achieving organizational goals. creative process. In fact, the first American advertising to use a sexual sell was Implementation of marketing concept begins and ends with marketing created by a woman – for a soap product. Although tame by today's standards, the information about customers – first to determine what customers need, and later to advertisement featured a couple with the message "The skin you love to touch". evaluate how well the firm is meeting those needs. When radio stations began broadcasting in the early 1920s, the programs A market consists of people with their needs, the ability to buy, and the were however nearly exploded. This was so because the first radio stations were desire and ability to sell. Markets are classified as consumer and industrial markets. established by radio equipment manufacturers and retailers who offered programs in order to sell more radios to consumers. As time passed, many non-profit A marketing mix. organizations followed suit in setting up their own radio stations, and included: A business firm controls four important elements of marketing which are schools, clubs and civic groups. When the practice of sponsoring programs was called a marketing mix. popularized, each individual radio program was usually sponsored by a single A firm’s marketing mix is the combination of the product, the price of the business in exchange for a brief mention of the business' name at the beginning and product, the means for its distribution, and the promotion of the product to reach a end of the sponsored shows. However, radio station owners soon realized they firm’s target market. could earn more money by selling sponsorship rights in small time allocations to A firm can vary its marketing mix by changing any one or more of these multiple businesses throughout their radio station's broadcasts, rather than selling ingredients. Thus a firm may use one marketing mix to reach one target market and the sponsorship rights to single businesses per show. a second, somewhat different marketing mix, to reach another target market. For This practice was carried over to television in the late 1940s and early example, most automakers produce several different types of vehicles and aim 1950s. A fierce battle was fought between those seeking to commercialize the radio them at different market segments based on age and income. and people who argued that the radio spectrum should be considered a part of the 1) The product ingredient of the marketing mix includes decisions about the commons – to be used only non-commercially and for the public good. However, product’s design, brand name, packaging, warranties, and the like. in the United States, the capitalist model prevailed with the passage of the 1934 2) The pricing ingredient includes both base prices and discounts of various Communications Act which created the Federal Communications Commission. To kinds. Pricing decisions are intended to achieve particular goals, such as to placate the socialists, the U.S. Congress did require commercial broadcasters to maximize profit or even to make room for new models. The rebates offered by operate in the "public interest, convenience, and necessity". Nevertheless, public automobile manufactures are a pricing strategy developed to boost low auto sales. radio does exist in the United States of America. In the early 1950s, the Dumont 3) The distribution ingredient involves not only transportation and storage television network began the modern trend of selling advertisement time to but also the selection of intermediaries. multiple sponsors. Previously, Dumont had trouble finding sponsors for many of 4) The promotion ingredient focuses on providing information to target their programs and compensated by selling smaller blocks of advertising time to markets. The major forms of promotion include advertising and publicity. several businesses. This eventually became the norm for the commercial television The “ingredients” of the marketing mix are controllable elements. A firm industry in the United States. However, it was still a common practice to have can vary each of them to suit its organizational goals, marketing goals, and target single sponsor shows, such as the U.S. Steel Hour. In some instances the sponsors markets. exercised great control over the content of the show - up to and including having one's advertising agency actually writing the show. The single sponsor model is A marketing strategy. much less prevalent now, a notable exception being the Hallmark Hall of Fame. A marketing strategy is a plan for the best use of an organization’s The 1960s saw advertising transform into a modern approach in which resources to reach its objectives. Developing a marketing strategy involves creativity was allowed to shine, producing unexpected messages that made selecting and analyzing a target market and creating and maintaining a marketing 28 37
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