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ÑÎÄÅÐÆÀÍÈÅ
Ââåäåíèå .................................................................................................. 3
Ãëàâà 1. ÍÀÓ×ÍÛÅ ÎÑÍÎÂÛ ÓÏÐÀÂËÅÍÈß ÊÀ×ÅÑÒÂÎÌ ÏÐÎÄÓÊÖÈÈ .... 5
1.1. Ýêîíîìè÷åñêîå ñîäåðæàíèå ïîíÿòèÿ
«êà÷åñòâî ïðîäóêöèè» ......................................................... 5
1.2. Êà÷åñòâî ïðîäóêöèè êàê îáúåêò óïðàâëåíèÿ ................. 10
Ãëàâà 2.
ÃÎÑÓÄÀÐÑÒÂÅÍÍÎÅ ÓÏÐÀÂËÅÍÈÅ ÊÀ×ÅÑÒÂÎÌ
ÏÐÎÄÓÊÖÈÈ
 ÐÔ ........................................................ 17
2.1. Ãîñóäàðñòâåííàÿ ñèñòåìà ñòàíäàðòèçàöèè ...................... 17
2.1.1. Öåëè è çàäà÷è ñòàíäàðòèçàöèè .............................. 17
2.1.2. Íîðìàòèâíûå äîêóìåíòû
ïî ñòàíäàðòèçàöèè è èõ ïðèìåíåíèå ................... 19
2.1.3. Ó÷àñòèå ÐÔ â ìåæäóíàðîäíîé ñòàíäàðòèçàöèè.... 26
2.2. Ãîñóäàðñòâåííàÿ ñèñòåìà ñåðòèôèêàöèè â ÐÔ ............. 30
2.2.1. Öåëè è õàðàêòåð ñåðòèôèêàöèè ............................. 30
2.2.2. Ïîðÿäîê ïðîâåäåíèÿ ñåðòèôèêàöèè ..................... 33
2.2.3. Ñõåìû ñåðòèôèêàöèè ïðîäóêöèè .......................... 34
2.2.4. Ñõåìû ñåðòèôèêàöèè óñëóã.................................... 36
Ãëàâà 3.
ÊÎËÈ×ÅÑÒÂÅÍÍÛÅ ÌÅÒÎÄÛ ÎÖÅÍÊÈ ÊÀ×ÅÑÒÂÀ ............. 41
3.1. Êâàëèìåòðèÿ êàê íàóêà î êîëè÷åñòâåííîé
îöåíêå êà÷åñòâà. Ïðèíöèïû êâàëèìåòðèè ...................... 41
3.1.1. Ïðèíöèïû, ëåæàùèå â îñíîâå êâàëèìåòðè÷åñêîãî
ïîäõîäà ê èçó÷åíèþ êà÷åñòâà ................................ 41
3.2. Ìåòîäû êâàëèìåòðèè ........................................................ 44
3.3. Îñîáåííîñòè ôîðìèðîâàíèÿ ñîâîêóïíîñòè
ñâîéñòâ èåðàðõè÷åñêîé ñòðóêòóðû êà÷åñòâà ................... 46
3.4. Íàçíà÷åíèå è êëàññèôèêàöèÿ ýòàëîíîâ â êâàëèìåòðèè ... 48
3.5. Ñïîñîáû èçìåðåíèÿ àáñîëþòíûõ ïîêàçàòåëåé
ñâîéñòâ êà÷åñòâà ................................................................ 49
3.6. Çàâèñèìîñòü ìåæäó èçìåðåíèåì
è îöåíêîé ñâîéñòâ â êâàëèìåòðèè .................................. 53
3.7. Ñïîñîáû ïîëó÷åíèÿ êîìïëåêñíîé
îöåíêè êà÷åñòâà â êâàëèìåòðèè ...................................... 54
3.8. Ñïîñîáû îïðåäåëåíèÿ âåñîìîñòè
îòäåëüíûõ ñâîéñòâ êà÷åñòâà ............................................. 56
ÑÎÄÅÐÆÀÍÈÅ Ââåäåíèå .................................................................................................. 3 Ãëàâà 1. ÍÀÓ×ÍÛÅ ÎÑÍÎÂÛ ÓÏÐÀÂËÅÍÈß ÊÀ×ÅÑÒÂÎÌ ÏÐÎÄÓÊÖÈÈ .... 5 1.1. Ýêîíîìè÷åñêîå ñîäåðæàíèå ïîíÿòèÿ «êà÷åñòâî ïðîäóêöèè» ......................................................... 5 1.2. Êà÷åñòâî ïðîäóêöèè êàê îáúåêò óïðàâëåíèÿ ................. 10 Ãëàâà 2. ÃÎÑÓÄÀÐÑÒÂÅÍÍÎÅ ÓÏÐÀÂËÅÍÈÅ ÊÀ×ÅÑÒÂÎÌ ÏÐÎÄÓÊÖÈÈ Â ÐÔ ........................................................ 17 2.1. Ãîñóäàðñòâåííàÿ ñèñòåìà ñòàíäàðòèçàöèè ...................... 17 2.1.1. Öåëè è çàäà÷è ñòàíäàðòèçàöèè .............................. 17 2.1.2. Íîðìàòèâíûå äîêóìåíòû ïî ñòàíäàðòèçàöèè è èõ ïðèìåíåíèå ................... 19 2.1.3. Ó÷àñòèå ÐÔ â ìåæäóíàðîäíîé ñòàíäàðòèçàöèè .... 26 2.2. Ãîñóäàðñòâåííàÿ ñèñòåìà ñåðòèôèêàöèè â ÐÔ ............. 30 2.2.1. Öåëè è õàðàêòåð ñåðòèôèêàöèè ............................. 30 2.2.2. Ïîðÿäîê ïðîâåäåíèÿ ñåðòèôèêàöèè ..................... 33 2.2.3. Ñõåìû ñåðòèôèêàöèè ïðîäóêöèè .......................... 34 2.2.4. Ñõåìû ñåðòèôèêàöèè óñëóã .................................... 36 Ãëàâà 3. ÊÎËÈ×ÅÑÒÂÅÍÍÛÅ ÌÅÒÎÄÛ ÎÖÅÍÊÈ ÊÀ×ÅÑÒÂÀ ............. 41 3.1. Êâàëèìåòðèÿ êàê íàóêà î êîëè÷åñòâåííîé îöåíêå êà÷åñòâà. Ïðèíöèïû êâàëèìåòðèè ...................... 41 3.1.1. Ïðèíöèïû, ëåæàùèå â îñíîâå êâàëèìåòðè÷åñêîãî ïîäõîäà ê èçó÷åíèþ êà÷åñòâà ................................ 41 3.2. Ìåòîäû êâàëèìåòðèè ........................................................ 44 3.3. Îñîáåííîñòè ôîðìèðîâàíèÿ ñîâîêóïíîñòè ñâîéñòâ èåðàðõè÷åñêîé ñòðóêòóðû êà÷åñòâà ................... 46 3.4. Íàçíà÷åíèå è êëàññèôèêàöèÿ ýòàëîíîâ â êâàëèìåòðèè ... 48 3.5. Ñïîñîáû èçìåðåíèÿ àáñîëþòíûõ ïîêàçàòåëåé ñâîéñòâ êà÷åñòâà ................................................................ 49 3.6. Çàâèñèìîñòü ìåæäó èçìåðåíèåì è îöåíêîé ñâîéñòâ â êâàëèìåòðèè .................................. 53 3.7. Ñïîñîáû ïîëó÷åíèÿ êîìïëåêñíîé îöåíêè êà÷åñòâà â êâàëèìåòðèè ...................................... 54 3.8. Ñïîñîáû îïðåäåëåíèÿ âåñîìîñòè îòäåëüíûõ ñâîéñòâ êà÷åñòâà ............................................. 56 98