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LIST OF REFERENCES
1. Geffner, Andrea B. Business English: ELS Guide to American
Business English / Andrea B. Geffner. – BARRONS Educational Series
Inc., 1998. – 338 p.
2. Lougheed, Lin. Business Correspondence: A Guide to Everyday
Writing / Lin Lougheed. – Person Education, 2003. – 149 p.
3. Emmerson, Paul. Email. English / Paul Emmerson. –
Macmillan, 2004. – 96 p.
4. Business Letters : www.unc.edu/depts/wcweb/handouts.
5. Business correspondence examples : businesscorrespondence-
samples.com.
6. Business Correspondence: A Guide to Everyday Writing (Inter-
mediate) : englishtips.org.
7. Business Letter Writing Basics : esl.about.com.
8. Formal Letter Writing Tips : usingenglish.com.
9. Enquiry Letter : enquiry-letter.expand-search.com.
10. How to Reply to Enquiries : www2.elc.polyu.edu.hk.
