Английский для социологов. Астафурова Т.Н. - 13 стр.

     6. GRAMMAR     WORK

     a) In a delicate negotiation you do not always say exactly what
you think! You need to be able to express yourself diplomatically, to
make your point firmly but politely.
     Match what you think with what you say:

     WHAT YOU THINK                         WHAT YOU SAY

1. We are unhappy with this offer.   a. Unfortunately, we would be
                                        unable to accept that.
2. We are dissatisfied.              b. With respect, that’s not quite
                                        correct.
3. We can’t accept it.               c. I’m sure we don’t need to
                                        remind you of your contractual
                                        obligations.
4. You said there would              d. We’re rather surprised you
   be a discount.                       expect us to cover the costs.
5. Don’t forget your obligations.    e. We would find this somewhat
                                        difficult to agree to.
6. We want a guarantee.              f. We were rather hoping to
                                        finalize the deal today.
7. We won’t agree to this.           g. I’m sorry but we’re not very
                                        happy with this offer.
8. We’re shocked you expect          h. Actually, we were hoping for a
   us to cover the costs.               slightly more substantial rebate/
                                        discount.
9. That’s wrong.                     i. I’m afraid you don’t seem to
                                        understand
10, We want a bigger rebate.         j. We understood there would be a
                                        discount.
11. We must finalize                 k. We would need some sort of
    the deal today.                     guarantee.
12. You obviously                    1. We’re not completely satisfied.
    don’t understand.



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