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Составители:
Рубрика:
- With reference to your telex of …
- We refer to your advertisement in …
- Reference is made to the last meeting of …
- Thank you for your letter of … (acknowledgement +
reference).
- Thank you for your letter enquiring about…
- I appreciate your letter of … asking about …
- We are delighted to hear that you are interested in our new
/latest make…
- Your request for information about has been referred to our
International Department.
4A. Affirmative Answers
The middle part of this type of answers is more
complicated than the beginning, which is nearly one and the
same or common for all three types of answers. In particular, it
deals with the matters or questions raised during those previous
contacts. Here are some hints for developing the middle part of
the letter:
The type of the to respond An affirmative reply
1. A request for information The required information is
given either in the letter or in
the enclosed brochures and
catalogues (sometimes you
explain appropriately)
2. A request for some action The actions made are stated
and may be explained.
3. An enquiry An offer is made
4. An order An order acknowledgement is
made
5. A request for an
appointment / accommodation
The appointment /
accommodation is confirmed
6. An invitation The invitation is accepted
The end of the letter may contain either a conclusion of
what was discussed in the middle part or some courteous phrase.
Study the following samples.
Sample 1. A reply to a request for information
Reference to a
previous meeting
The requested
information is in
the enclosed
leaflets
Commentary of
the enclosed
information
Courteous
ending
Signature
Mellows Packaging Systems
Your Ref.:
Our Ref.: JF / ms
15 September, 2004
Dear Sirs,
We refer to the discussions in your office
during our recent visit to Moscow and as
requested we are sending two copies of our
leaflets showing our equipment and
drawings of packaging lines.
We understand that your firm deals with the
manufacture of paper sacks for many
industries. Our company supply paper sacks
throughout the United Kingdom. The users
of these sacks in the chemical, animal feed,
food and other industries contact us to buy
packaging machines.
As you will see in the enclosed leaflets, the
materials packed on our machines can
include all powders, flakes, granules in unit
weights of 10 to 50 kg.
If you require any further information please
let us know.
Yours faithfully,
J.T. Flemming
Enc.: Leaflets: 01, 38, 13
- With reference to your telex of … The end of the letter may contain either a conclusion of
- We refer to your advertisement in … what was discussed in the middle part or some courteous phrase.
- Reference is made to the last meeting of … Study the following samples.
- Thank you for your letter of … (acknowledgement +
reference). Sample 1. A reply to a request for information
- Thank you for your letter enquiring about… Mellows Packaging Systems
- I appreciate your letter of … asking about … Your Ref.:
- We are delighted to hear that you are interested in our new Our Ref.: JF / ms
/latest make… 15 September, 2004
- Your request for information about has been referred to our
International Department. Dear Sirs,
Reference to a We refer to the discussions in your office
4A. Affirmative Answers previous meeting during our recent visit to Moscow and as
The middle part of this type of answers is more requested we are sending two copies of our
complicated than the beginning, which is nearly one and the The requested leaflets showing our equipment and
same or common for all three types of answers. In particular, it information is in drawings of packaging lines.
deals with the matters or questions raised during those previous the enclosed We understand that your firm deals with the
contacts. Here are some hints for developing the middle part of leaflets manufacture of paper sacks for many
the letter: industries. Our company supply paper sacks
throughout the United Kingdom. The users
The type of the to respond An affirmative reply of these sacks in the chemical, animal feed,
1. A request for information The required information is food and other industries contact us to buy
given either in the letter or in packaging machines.
the enclosed brochures and Commentary of As you will see in the enclosed leaflets, the
catalogues (sometimes you the enclosed materials packed on our machines can
explain appropriately) information include all powders, flakes, granules in unit
2. A request for some action The actions made are stated weights of 10 to 50 kg.
and may be explained. Courteous If you require any further information please
3. An enquiry An offer is made ending let us know.
4. An order An order acknowledgement is Signature Yours faithfully,
made J.T. Flemming
5. A request for an The appointment / Enc.: Leaflets: 01, 38, 13
appointment / accommodation accommodation is confirmed
6. An invitation The invitation is accepted
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