Английский язык. Иваненко Т.И. - 14 стр.

    EXERCISE 1
    A. Insert the missing word from the information above.
    a) Look it _____in the directory.
    b) He’s _____ the other line.
    c) Listen _____ the dialing tone.
    d) He’s tied _____.
    e) Dial 369 _____ the correct time.
    B. Insert the correct term.
    UK term                      US term
    a) Directory Enquiries       _____________
    b) reverse charge call       _____________
    e) ex-directory              _____________

     EXERCISE 2. Phoning your contact
     A few common expressions are enough for most telephone
conversations. Practice these telephone expressions by completing
the following dialogue using the words listed below. Act out the
dialogue.
     Switchboard        Cinglomerate Group; can I help you?
     You                Could I ______ _____ Mr Pardee, please?
     Switchboard        Putting you ______.
     Secretary          Hello, Mr Pardee’s ____. ____ I help you?
     You                _____, can you hear me? It’s a _____ line.
                        Could you _______ up, please?
     Secretary          Is that better? Who’s __________, please?
     You                (your name) from ( your company).
     Secretary          Oh, hello. How nice to hear from you again.
                        We haven’t seen you for ages. How are you?
     You                Fine, thanks. Could you _____ me ______
                        to Mr Pardee, please?
     Secretary          ____ the line a moment. I’ll see if he’s in.
                        I’m sorry, I’m afraid he’s not in the ____
                        at the ___. Could you give me your ____,
                        and I’ll ask him to ______ you ________?
     You                I’m _______ 347 8621. That’s London.
     Secretary          Would you like to leave any ___ for him?
     You                No, thanks. Just tell him I ________.

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