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Philip Knight: Yes, certainly. Well, now first of all, as you know we've got two factories, one here in Perth, Aus-
tralia, and the other in Singapore. Lee Boon Eng is the other General Manager, over there in Singapore.
Presenter: And you are completely independent of each other, is that right?
Philip Knight: Oh, yes. Our two plants are fairly independent. I mean, I am responsible to George Harris, the Pro-
duction Manager, and we have to co-operate closely with Rosemary Broom, the Marketing Manager.
Presenter: Mm, yeah.
Philip Knight: But otherwise, as far as day to day running is concerned, we're pretty much left alone to get on
with the job. Oh, and I forgot to mention finance. The Finance Director is Weimin Tan. She's a very important woman.
And her task is to make sure the money side of things is OK. The accountant and such people, they report to her di-
rectly.
Presenter: Is that all?
Philip Knight: Oh, no, no. There's Personnel too.
Presenter: Oh, yes.
Philip Knight: That's quite separate. Deirdre Spencer is Personnel Manager. And the Training Manager reports to
her, of course.
Presenter: What about Research and Development? Isn't that a separate department?
Philip Knight: Well, in terms of the laboratories, there are two: one at each production plant. But it's a separate
department and it has a separate head. And that's Dr. Tarcisius Chin.
Presenter: Are there any other features worth mentioning?
Philip Knight: There's the planning department – Chow Fung is in charge of that. And a purchasing department –
they buy in the materials for production.
Presenter: Yes, and what about the board of directors and the chairman?
Philip Knight: Yes, well they're at the top, aren't they, of course? I mean, a couple of the executives are directors
themselves. The Managing Director, of course, that's Robert Leaf and then there's...
T a s k 3. Describe the departmental structure of the company and the managers' functions.
T a s k 4. Memorize the following vocabulary units:
a group accountant, to be responsible for, to account for, to cover financial management, management accounting, cash
books, purchase ledger, sales ledger, credit control, virtually, to tackle a job, urgent, to be up against the deadline, to be
bored, fascinating, particularly.
T a s k 5. Listen to a few authentic interviews of people working for a software company, you’ll hear four people
talking about their work and speak on the following points:
a) their responsibilities;
b) their likes and dislikes.
McSHANE: My name is McShane, and I’m a group accountant for the Small World-wide. I’m responsible for a
day-to-day accounting for the group. I’m covering financial management, management accounting, cashbooks, purchase
ledger, sales ledger, credit control, and so on. Virtually every day I have a different kind of job to tackle. It’s always, with-
out the exception, urgent. I’m always against the deadline therefore I’m never bored. I find all the finance fascinating any-
way, and all the exercises are very interesting. It’s not very pleasant being difficult or having to be difficult with people to
get money out of them. And I don’t particularly like doing that.
LESLEY: My name's Lesley Trigg. At Small World I work as an administrator for the international business de-
velopment group. My responsibilities are responding to correspondence, making sure that meetings are scheduled for
the right rooms at the right places... Um… a1so deal with organizing people travel in the company to various different
countries throughout the World.
The most important thing that I enjoy is actually the people that are here in Small World. The people are very
friendly and I enjoy the work.
I wish at times I was a little bit more busier. Um... I have to wait for people to generate work for me and, as work-
ing within the international business development group most of the people actually work in...within other countries,
because they're going out into other countries to find partners that will assist Small World. And when they're out of the
country they're not generating the work for me back in the office, they generate the work when they’re back in the of-
fice for me to deal with.
PATRICK: My name is Patrick Verdon. I deal with the systems administration for Small World. I think the best
description of the systems administration is that it's a trouble-shooting kind of job, there are all kinds of responsibilities,
such as back-up of data, installation of new machines, installation of the operating system and the installation of the
product that...er..Smal1 World actually produces. It's quite a challenge, because there's such a variety of problems
sometimes it'll be a loose cable on a...on a machine that's a problem, another time it'll take hours to solve.
I think the nice part of systems administration is the challenge. Um… sometimes it's very quiet, but on the other
hand you can have a day when it's completely hectic and all kinds of different problems come up. So... you're always
being confronted with...with different problems, which is nice.
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