Менеджеры и менеджмент (Executives and Management). Коломейцева Е.М - 45 стр.

UptoLike

ВУЗ: 

ТГТУ | Тамбов

Составители: 

Рубрика: 

219
JUMBLED TEXTS
Group the guidelines in the texts under the headings below
A. Problem-solving meeting b. idea-generating meeting
a) The purpose of the meeting is to break new ground. If, for whatever reason, you are embarking upon some-
thing unprecedented, you should allow the widest possible freedom of thought and expression to explore all the possi-
bilities If your organization or product, e.g., has suddenly become the target for activist consumer groups, determining
the most effective corporate response will require maximum openness to ideas from the people who will have to deal
with the criticism.
b) The end goal is clear. – For example, you may have convened a group of department heads because there have
been instances of inter-departmental friction, or overlapping responsibilities. The initial goal is obviously to improve the
way the groups relate to each other. It is up to the groups to come up with methods of overcoming the obstacles under dis-
cussion.
c) There are specific external constraints such as time, money, the availability of personnel or a scarcity of re-
sources, that limit the range of possible solutions, for example, if you know a competitor is soon to come out with a new
product which it would take your company a year to match, don't waste time talking theory. You and your marketing
group should probably convene a meeting and decide urgently to alter your selling points or look for new markets.
d) Part of the task is to decide what the eventual goal ought to be – You might be in the beginning stages of set-
ting long-term corporate objectives, for example. Or yon might be weighing the potential value of alternative forms of
employee incentive programmes In such cases, in-depth probing of basic management theory would be not only in or-
der, but necessary to achieve the desired outcome.
e) Everyone expects a course of action to follow the meeting – If you are convening, for example, to decide
among alternative new product possibilities, the participants will expect a commitment to be made by the end of the
meeting.
f) The outcome of the meeting is open-ended. – For example, one effective problem-prevention technique is to
assemble a properly functioning group to discuss ways in which its performance could be even better. Since there are no
pressing issues, the focus is naturally broad, encompassing even the most seemingly idealistic concepts.
T a s k 2. Put the words of the following sentences in order to get the rule of how to conduct an idea-
generating and a problem-solving meeting respectively.
1. A control of, tight, meeting. KEEP, the (start with "keep").
2. Participation, time. MAXIMUM diverse, to, thoughts, need. surface, (start with "maximum").
3. Consider, realistic, ONLY, solutions (start with "only").
4. Meeting, EGALITARIAN, nobody, should, the, leadership, dominate (start with "egalitarian"). This rule con-
sists of 2 parts.
5. An, of, MAINTAIN. words, economy, (start with "maintain").
6. Collaborative the. EMPHASIZE, spirit, (start with "emphasize").
T a s k 3. Listen to the recording and tick the points in this list that the speakers make.
Most people are happy with the present system.
With flexitime some people would benefit more than others.
Any department can decide not to adopt flexitime.
'Core times' from 10 to 3 are too restrictive.
The staff canteen must be open longer at lunch-time – say from 11.30 to 2.30.
Staff should be able to build up 'credit' by working longer, so that they can take extra days off – i. e. 'flexible
days' as well as flexible hours. Each department should set its own core times, according to its busiest times of day.
Flexible hours should only be worked on Mondays and Fridays. Every department should work to the same
core Times. Staff should be allowed to work all through the lunch hour and not have a lunch break.
'Flexible days' would be very confusing for visitors and callers.
All: ... yes... it took an hour and a half for my bags to come through... yes, but it... it's always the same... the last
time I saw you I...
(Mr. Brown Chair.): Er. –. OK, it's ten o'clock, everybody so I think we'll... er... make a start. Now, the first item
on the agenda is a discussion of the management's proposals on flexitime. Now, you've all discussed the proposals
within your departments, haven't you?
All: Yes. We have, yes.
Chair: Good. Er. –. Miss Garcia, would you like to start, then?
Anna Maria: OK, well, most of my people are perfectly happy with the present non-flexible system. They think a
change would be dangerous.
Carlo: I'm sorry, I'm not quite with you. Dangerous?
Anna Maria: Well, they feel more flexible hours would make it difficult to cover for each other. We all have quite
clearly defined responsibilities. Some people would benefit more than others.

Страницы