Английский язык для делового общения. Любинская Н.А - 14 стр.

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a We can use the first name. This is usually friendly and informal (Hello, Fred.
     How are you?)
b We can use “title” + surname. This is formal and respectful (Good morning,
     Mr. / Mrs. Robinson.)
        It would be unusual to say “Hello, Peter Robinson”, because we do not
        usually use both the first name and the surname of somebody we are
        talking to.


Now tell your partner when the English use the following patterns:
         first name            first name + surname           title + surname


4.     Practice (Pair work)
4.1.   You are a member of the delegation having just arrived in London. React
positively to the following phrases.


Pattern:        – Did you have a good flight yesterday?
                – Oh, yes, we did. It was a nice flight.
Variations:     Oh, yes, it is (it does, it has, it was; we do, we have, etc.); We
                certainly did (had, were, etc.).
                Yes, I will (I would); You are quite right; I quite agree with you.


1. Did you have a good flight yesterday?
2. You got into London on schedule, didn’t you?
3. A good flight is a good way to begin business, isn’t it?
4. You booked room in our hotel, didn’t you?
5. Would you prefer a single room?
6. Will you call the chambermaid, please?
7. Would you like some coffee?
8. I hope you have studied our quotation.