Разговорный бизнес курс. Митрофанова И.В. - 17 стр.

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got a long report I must dictate. Could I borrow your machine?
JOHN: Of course. But can you spare me a second? This memo you sent me about the
delivery delay on the console control desks. What's gone wrong?
PETER: Everything, John. We have to get the steel sheets which we need for these
desks from new suppliers. Well, the suppliers have got some trouble or other. They
say they'll be a bit late with delivery.
JOHN: But they can't be! Those console control desks are a special order. They're
wanted for one of the big computer companies. It's a very important contract.
PETER: When did we promise delivery?
JOHN: On Thursday week. And there's a penalty clause. We stand to lose ten per
cent of our price for each week of overdue delivery.
PETER: Oh, these penalty clauses! Why do you sales people accept them?
JOHN: We have to accept them, otherwise we don't get the contracts.
PETER: Well, let's get on to the Buying Department. I only heard about the delay
yesterday because we kept the production line clear to handle these special sheets. It's
a dreadful nuisance.
JOHN: It'll be more than a nuisance if we don't meet our delivery date! It'll cost us a
lot of money.
PETER: Keep calm, John. We can perhaps claim compensation from the steel
suppliers for failure to deliver on time. That'll offset the penalty! clause.
JOHN: Well, if you can...
PETER: (he dials on internal phone): Hello, Jones. Those plastic coated sheets —
Mid Wales Steel Company are the suppliers, aren't they? Who do you deal with
there? Mr. Morgan. Can you find out why there's this hold-up on delivery? Those
sheets are urgent. Yes, they're wanted for a special order. What? You didn't know?
Well, does that mean there was no time limit in the contract? Yes, phone me back,
will you.
If you like, I'll speak to Morgan myself.
JOHN: Does that mean we cannot claim compensation if they fail to deliver on time?
PETER: It looks like it. Jones is checking our order now. He didn't know they were
being ordered against a special job. He thought they were wanted for stock.
JOHN: Just our luck!
JANE: Mr. Jones for you on the phone, Mr- Wiles.
PETER: Hello. What did Morgan say? Oh, no! Well. if that's true, why did Mid
Wales offer a delivery of thirty days? They must have known they couldn't honour it.

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