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Any company likes to receive long credit from its suppliers and would like to give
short credit to its customers. It is fairly common to offer an inducement to customers
to pay earlier than they need by offering a small discount; that is, the customer pays
slightly less if he pays within, say, ten days of the date of invoice.
Sometimes, of course, a debtor cannot pay; for example. It may happen that a firm
never gets its money because another firm whom they supplied with goods has
become insolvent. In some cases a firm does not pay because the people who run it
are dishonest.
Accounts not paid in time are called overdue accounts. Very often a sales
representative has to call and collect the money or make enquiries. Sometimes, in
very difficult cases, a firm employs a professional debt collector. No company wants
to get a reputation for being a bad payer. It may then be difficult to get supplies on
credit. There are agencies which will give information about the financial situation of
almost any company, so that suppliers can judge whether they are a good credit risk.
Many buyers will suggest that a supplier writes to their bank for a reference.
Luckily. Harper & Grant always mark their goods with a serial number. Some firms
do this, others do not. In this case, it turns out to be very useful indeed.
(In the Accounts Department.)
CHRISTOPHER THORN: Good morning, Mr. Buckhurst
WILLIAM BUCKHURST: Morning. We've got a drive on today to try and get
payment on one or two of these long outstanding accounts.
THORN: Yes, I noticed yesterday that there were several bad debts. I thought we
only gave credit for thirty days.
BUCKHURST: Yes, that's correct. It's supposed to mean that payment may be
deferred until the end of the, month following that in which the goods were delivered.
But... er... look at this! This retailer. Bush & Green, has owed us seven hundred
pounds for office furniture for over nine months.
THORN: How often do you send out the accounts?
BUCKHURST: At the end of every month. Really we must do something drastic
about this lot. There's a great deal of money owing to us on these overdue accounts.
We don't want any of them to default. I think I'll get our rep, in the north on to this
one. You know Mr. Shuttleworth? That's his area.
THORN: I thought there was a rumour that Mr. Shuttleworth was going to a different
region?
BUCKHURST: Yes, he's going to the south-west, but he doesn't know it yet.
THORN: About those debts. Can't we put a professional debt collector on to collect
some of them?
BUCKHURST: Yes, we can. But I'm against doing that until we've done everything
we can do ourselves to get the money- To bring in a third party, or to use legal
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