Business writing (деловое письмо). Палагина С.С. - 34 стр.

      3.6.5. Some hints on note-taking

It is often necessary to take notes during phone conversations. You can do this more
easily by shortening words and sentences, for example:
Words - Leave out letters. Usually we leave out vowels (a, e, i, o, u), use the key part
of a word or use a common abbreviations, e.g. send >>> snd, Wednesday >>>Wed.
Sentences - Keep in only the 'content' words (nouns, important verbs, adjectives,
adverbs), e.g. Please call our office back tomorrow >>> cll offc tmrrw.

      3.6.5.1. Write the following words and sentences in note form.

     1 transport; 2 Japan; 3 recommend; 4 person; 5 speak;
     6 I'll be driving to the exhibition next week. 7 I'd like to book a room for two
nights.
     8 The consignment has been delayed for one month. 9 Can you find me a map of
the area? 10 When the lamp is lit, you can set up a call.

      3.7 Arrangement of the main part of Business Letters and Numeration of
Sheets

      A letter consists of paragraphs. Each paragraph expresses one complete thought.
It is advisable to make a new paragraph for each thought. A left margin is usually 1.5
– 2 sm in width. A right margin is narrower. Usually there is one interval between the
lines within a paragraph and two intervals between paragraphs. The shorter a letter is
the wider its margins are to make it look more ‘business-like’. If a letter is very brief
it may be printed with two intervals between lines. If a letter consists of several
pages/sheets you should mark them in one of the following ways: -2-; /2, Sheet 2,
Continuation Sheet No 2, Page 2 or ./.. . Sometimes each new sheet has the indication
of the date and the addressee. A reverse side of the sheet can also be used for letter
writing. In this case at the end of the first sheet you should put ‘pto’ which meant
‘please turn over’ or ‘over’. Sometimes there are no such indications at all.

      3.7.1 The Body of the Business Letter

     The body of the business letter usually includes: a) Reference,
                                                       b) Information,
                                                       c) Purpose,
                                                       d) Conclusion

      You should begin your letter with a REFERENCE to a letter you have received,
an advertisement you have seen, or an event which has promted the writing of your
letter.
      e.g.: Thank you for your letter of May 3rd . In your letter of January 13th
you inquire about… .
      It was a great pleasure to receive your letter of July 1st that … .
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