Business writing (деловое письмо). Палагина С.С. - 49 стр.

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49
to offer
Please …on my best… to Mr. Collins, your Deputy wish
General Manager. to pass
Yours faithfully,
3.11.15 Write a business letter observing the set rules:
а) Поблагодарите за любезное приглашение принять участие в
работе семинара. Попросите прислать Вам прeдварительную повестку дня.
б) Напишите, что Вы получили письмо адресата и рады были
выполнить его просьбу. Вы посылаете ему все необходимые материалы и
надеетесь, что они ему пригодятся.
в) Подтвердите получение письма Напишите, что высылаете
отдельным письмом свои предложения по организации конференции.
Попросите подтвердить получение.
г) Обратитесь с просьбой выслать Вам последние данные по
состоянию рынка. Заранее поблагодарите. Предложите свою помощь.
3.11.16 Read the following letter of complaint and write a suitable reply.
BASIL HEATHCOTT-JONES
51 Dudley Road, Wembley, Middlesex HA5 6 DM
15 October, 2000
The Manager
Customer Relations Department
Winner Electrical Products
Tor Legh
Wessex
Dear Sir,
About a week ago, I bought your new coffee-percolator intending to keep it in
my office so that I could offer fresh coffee to my visitors.
Last Wednesday, I received an important Chinese businessman and, naturally I
offered him a cup of coffee. He accepted my invitation. I placed a filter in the
machine, filled it with ground coffee, and turned on the machine. I'm quite sure
I followed to the letter the instructions for operating the percolator.
While we were discussing the finer points of a draft contract, I heard the coffee-
percolator making a strange noise. I can only describe it as a bubbling, gurgling
sound. Not wishing to appear rude to my Chinese guest, I ignored it. He also, by the
way, gave no sign that he had heard anything unusual.
About five minutes later, a tremendous noise came from the machine. It seemed
to explode! Coffee shot out from it and sprayed all over the carpet. Some of it fell on
the trousers and coat of my guest. And it also splashed over documents I had on my
desk. The carpet was soaked, the mess unbelievable. 
                                                                   to offer
      Please …on my best… to Mr. Collins, your Deputy              wish
      General Manager.                                             to pass
                       Yours faithfully,

      3.11.15 Write a business letter observing the set rules:

    а) Поблагодарите за любезное приглашение принять участие в
работе семинара. Попросите прислать Вам прeдварительную повестку дня.
    б) Напишите, что Вы получили письмо адресата и рады были
выполнить его просьбу. Вы посылаете ему все необходимые материалы и
надеетесь, что они ему пригодятся.
    в) Подтвердите получение письма Напишите, что высылаете
отдельным письмом свои предложения по организации конференции.
Попросите подтвердить получение.
    г) Обратитесь с просьбой выслать Вам последние данные по
состоянию рынка. Заранее поблагодарите. Предложите свою помощь.

     3.11.16 Read the following letter of complaint and write a suitable reply.

            BASIL HEATHCOTT-JONES
           51 Dudley Road, Wembley, Middlesex HA5 6 DM
                                            15 October, 2000
     The Manager
     Customer Relations Department
     Winner Electrical Products
     Tor Legh
     Wessex

      Dear Sir,
      About a week ago, I bought your new coffee-percolator intending to keep it in
my office so that I could offer fresh coffee to my visitors.
      Last Wednesday, I received an important Chinese businessman and, naturally I
offered him a cup of coffee. He accepted my invitation. I placed a filter in the
machine, filled it with ground coffee, and turned on the machine. I'm quite sure
I followed to the letter the instructions for operating the percolator.
While we were discussing the finer points of a draft contract, I heard the coffee-
percolator making a strange noise. I can only describe it as a bubbling, gurgling
sound. Not wishing to appear rude to my Chinese guest, I ignored it. He also, by the
way, gave no sign that he had heard anything unusual.
      About five minutes later, a tremendous noise came from the machine. It seemed
to explode! Coffee shot out from it and sprayed all over the carpet. Some of it fell on
the trousers and coat of my guest. And it also splashed over documents I had on my
desk. The carpet was soaked, the mess unbelievable.

                                                                                    49

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