Business writing (деловое письмо). Палагина С.С. - 61 стр.

     4 Unit IV Documents necessary for running business: catatoques,
price-lists, prospectuses, orders, invoices, statements of account,
credit/debit notes, etc.

      4.1 Asking for catalogues, price-lists, prospectuses.

     It is not necessary to give a lot of information about youself when asking for
catalogues, brochures, booklets, etc. This can be done by postcard, but remember to
supply your address, unless it is already printed, phone number, telex, and fax
number if you have one. It would also be helpful if you could briefly point out any
particular items you are interested in.
     Samples:
     Could you please send your current catalogue and price-list for exhibition
stands? We are particularly interested in 'furniture display' stands.
     I would appreciate your sending me an up-to-date price-list for your building
materials.
     I am planning to come and study in London next autumn and I would like a
prospectus for your college giving me information about fees and special courses in
computing.

      4.2 Catalogues, price-lists, prospectuses, samples

      Make sure that you enclose current catalogues and price-lists if you are sending
them. And if prices are subject to change, then let your customer know. It is bad
policy to suddenly send a letter telling him that prices have been increased by 10%
after you have quoted a firm price. And if you are sending samples, let your customer
know they will follow the letter immediately by separate post.
      Samples:
      Please find enclosed our current catalogue and price-list. The units you referred
to in your letter are featured on pp.31-34 under catalogue numbers Y32-Y37. When
ordering could you please quote these numbers? The smples you asked for will
follow by separate post.
      We have ent you our summer catalogue which unfortunately is only printed in
English. However, we have enclosed a German translation for the relevant pages (41-
45) and hope this will prove helpful.
      … and we have enclosed our price-list, but should point out that prices are
subject to change as the market for raw materials is very unstable.

      4.3 Business correspondence between manufacturers and salers

      4.3.1 Quotations

     In your reply to an enquiry, you may want to give your prospective customer a
quotation.

                                                                                    61