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41
countries are going there for treatment. A number of private hospitals in
India offer packages designed to attract foreign patients, with airport-to-
hospital bed transfer service, Internet access, and other facilities. Some
packages include add-ons, such as a yoga holiday or a trip to the world-
famous Taj Mahal.
Howard Staab, a 53-year-old carpenter-contractor from North
Carolina, was diagnosed last year with a serious heart condition. Mr.
Stabb’s doctor recommended surgery as soon as possible. But he had no
health insurance.
The estimate for hospital care alone was nearly $100,000. The cost
for the surgeon, the cardiologist, the anesthesiologist, the radiologist, and
the pathologist, along with the cost of a heart valve and prescription drugs,
has brought the total up to a staggering $200,000 – assuming no
complications. Howard Staab did some research and decided to go to
Escorts Hospital in New Delhi, where the estimated cost was under
$10,000, including airfare, surgery, and rehabilitation.
“I was apprehensive (in the beginning) because I had no experience
with India or about the quality of care, and the situation there,” says Mr.
Staab. “But my experience was superb. From the time we arrived at the
airport, Escorts Hospital people escorted us to the hospital, gave us
excellent care. The surgeons and all the staff were extremely professional,
kind and caring. Everything went very well and I was so satisfied and
impressed with the care.”
Dr. Naresh Trehan is the executive director of Escorts Heart Institute
and Research Centre in New Delhi, a leading private healthcare provider.
Dr. Trehan worked as a heart surgeon in Manhattan from 1968 until 1988,
but returned to start the Escorts Hospital Group in India. He says the
success of the operations performed and the care dispensed at his hospital
have established the institute’s credibility:
“Now we do over 4,000 heart operations a year, and the mortality,
which is an index of how well things are, is 0.8 % which is even better than
most places in the world. The other thing that we measure is infection rate.
Ours is 0.3 % as compared to the world average of 1%.”
Dr. Trehan says American citizens not covered by insurance – or
those in countries such as the United Kingdom where there are long
waiting lists for many National Health services - prefer to receive treatment
in a country like India where top-tier institutions can provide high-quality
health care at a fraction of the cost:
42
“The American system is excellent, but the cost and the compulsion
to send people home early is actually stressing out many people, and they
prefer to come to our country where we can take care of them in a more
comprehensive manner. Our nurses are being trained to U.S. levels. Two
hundred of our nurses have already gone to the United States for training.
Our doctors have established their credentials all over the world. Today, 7
percent of doctors in America are Indians and 11 percent of the specialists
are Indians.”
Language is another big advantage in India, says Howard Staab, who
spent more than three weeks in Escorts Hospital and at a resort,
recuperating after surgery: “Doctors and nurses were all Indians, and many
of the doctors were trained in the United States and Britain and most of
them spoke very good English. I did not have any trouble understanding
them.”
Howard Staab’s partner Maggie Grace, who accompanied him on his
medical trip to India, is writing a book about their experience. “We want to
help people in the United States know they have choices,” says Mr. Staab.
“There will be our book coming out very soon. My partner Maggie Grace
is writing it. The book title is “Patient Pilgrimage: A True Story of the
First Americans Travel to India for Heart Surgery” and the website is
www.howardsheart.com.”
Howard Staab says one key to his trip’s success was that it combined
a high degree of medical excellence with a human touch.
India is hoping to expand its medical tourism industry. In addition to
Escorts Heart Institute and Research Centre in New Delhi, Apollo is
another major hospital group and is one of Asia's largest private healthcare
providers. Apollo Group has six hospitals in India, one in the southern city
of Hyderabad where Apollo also has its headquarters. Other Apollo
hospitals are in New Delhi, Chennai (formerly Madras), Lucknow, Pune
and Kolkata (Calcutta). Apollo has treated 43,000 foreign patients during
the last three-and-a-half years.
Several medical experts say India has established expertise in
practices such as cardiac care, cosmetic surgery, joint replacements, and
dentistry. And it has immense potential for medical tourism as medical
costs skyrocket in the United States and other developed countries.
countries are going there for treatment. A number of private hospitals in “The American system is excellent, but the cost and the compulsion India offer packages designed to attract foreign patients, with airport-to- to send people home early is actually stressing out many people, and they hospital bed transfer service, Internet access, and other facilities. Some prefer to come to our country where we can take care of them in a more packages include add-ons, such as a yoga holiday or a trip to the world- comprehensive manner. Our nurses are being trained to U.S. levels. Two famous Taj Mahal. hundred of our nurses have already gone to the United States for training. Howard Staab, a 53-year-old carpenter-contractor from North Our doctors have established their credentials all over the world. Today, 7 Carolina, was diagnosed last year with a serious heart condition. Mr. percent of doctors in America are Indians and 11 percent of the specialists Stabb’s doctor recommended surgery as soon as possible. But he had no are Indians.” health insurance. Language is another big advantage in India, says Howard Staab, who The estimate for hospital care alone was nearly $100,000. The cost spent more than three weeks in Escorts Hospital and at a resort, for the surgeon, the cardiologist, the anesthesiologist, the radiologist, and recuperating after surgery: “Doctors and nurses were all Indians, and many the pathologist, along with the cost of a heart valve and prescription drugs, of the doctors were trained in the United States and Britain and most of has brought the total up to a staggering $200,000 – assuming no them spoke very good English. I did not have any trouble understanding complications. Howard Staab did some research and decided to go to them.” Escorts Hospital in New Delhi, where the estimated cost was under Howard Staab’s partner Maggie Grace, who accompanied him on his $10,000, including airfare, surgery, and rehabilitation. medical trip to India, is writing a book about their experience. “We want to “I was apprehensive (in the beginning) because I had no experience help people in the United States know they have choices,” says Mr. Staab. with India or about the quality of care, and the situation there,” says Mr. “There will be our book coming out very soon. My partner Maggie Grace Staab. “But my experience was superb. From the time we arrived at the is writing it. The book title is “Patient Pilgrimage: A True Story of the airport, Escorts Hospital people escorted us to the hospital, gave us First Americans Travel to India for Heart Surgery” and the website is excellent care. The surgeons and all the staff were extremely professional, www.howardsheart.com.” kind and caring. Everything went very well and I was so satisfied and Howard Staab says one key to his trip’s success was that it combined impressed with the care.” a high degree of medical excellence with a human touch. Dr. Naresh Trehan is the executive director of Escorts Heart Institute India is hoping to expand its medical tourism industry. In addition to and Research Centre in New Delhi, a leading private healthcare provider. Escorts Heart Institute and Research Centre in New Delhi, Apollo is Dr. Trehan worked as a heart surgeon in Manhattan from 1968 until 1988, another major hospital group and is one of Asia's largest private healthcare but returned to start the Escorts Hospital Group in India. He says the providers. Apollo Group has six hospitals in India, one in the southern city success of the operations performed and the care dispensed at his hospital of Hyderabad where Apollo also has its headquarters. Other Apollo have established the institute’s credibility: hospitals are in New Delhi, Chennai (formerly Madras), Lucknow, Pune “Now we do over 4,000 heart operations a year, and the mortality, and Kolkata (Calcutta). Apollo has treated 43,000 foreign patients during which is an index of how well things are, is 0.8 % which is even better than the last three-and-a-half years. most places in the world. The other thing that we measure is infection rate. Several medical experts say India has established expertise in Ours is 0.3 % as compared to the world average of 1%.” practices such as cardiac care, cosmetic surgery, joint replacements, and Dr. Trehan says American citizens not covered by insurance – or dentistry. And it has immense potential for medical tourism as medical those in countries such as the United Kingdom where there are long costs skyrocket in the United States and other developed countries. waiting lists for many National Health services - prefer to receive treatment in a country like India where top-tier institutions can provide high-quality health care at a fraction of the cost: 41 42
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