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3. Êîíöåïöèÿ ôàêòîðîâ ñòîèìîñòè ................................ 139
3.1. Ñòðóêòóðèðîâàíèå áèçíåñà ................................ 139
3.2. Òðè çâåíà îïåðàöèîííîé äåÿòåëüíîñòè ................ 147
3.3. Ôóíêöèîíàëüíûå îáëàñòè ìåíåäæìåíòà ............... 152
4. Êîíöåïöèÿ ïðåîáðàçîâàíèÿ îðãàíèçàöèé .................... 168
4.1. Íîâîå îñìûñëåíèå (ðåôðåéìèíã) ......................... 169
4.2. Ðåñòðóêòóðèçàöèÿ ............................................ 173
4.3. Îæèâëåíèå ...................................................... 179
4.4. Îáíîâëåíèå ...................................................... 186
ÇÀÊËÞ×ÅÍÈÅ .............................................................. 195
Âîïðîñû äëÿ ñàìîêîíòðîëÿ .............................................. 196
Áèáëèîãðàôè÷åñêèé ñïèñîê .............................................. 198