Business insights. Баутина И.В - 29 стр.

3. What should a visitor to your country know about the points in A, B, C?
What about other countries?

  A                         B                              C
  Entertainment         and Time                           Cross             cultural
  hospitality:                                             communication

  Business     lunches     in   Culture of presenteeism:   Distance when talking to
  restaurants where deals       being at work when you     people
  are discussed                 don’t need to be           Eye contact
  Corporate       hospitality   Lunch breaks               Gesture
  (inviting your clients to a   Working breakfast          Greetings/ good buys
  big sport events)             Punctuality                Humour
  Inviting your business        Public holidays            Physical contact
  partner to your house for     Five weeks’ holidays       Presents
  dinner                                                   Rules of conversation and
                                                           the role of silence
                                                           Posture        and   body
                                                           movements.
                                                           Facial expression
                                                           Proxemics (a concept of
                                                           space that communicates
                                                           about the person)

4. Do you agree with the following: “When in Rome do as Romans do”, “Good
manners, Good business”?

II Vocabulary work.
1. Below are sixteen different culture values. Match 1-8 to the contrasting phrase in
a-h
    1) Individual culture                               a. Egalitarian culture
    2) Consensus-minded                                 b. High – context culture
    3) Deferential                                      c. Specialist              and
    4) High job mobility                                   technocratic management
    5) Low-context                                      d. Soft, customer-focused
    6) Loyalty to the company                           e. Low job-mobility
    7) Broad-based managerial skills                    f. Group-oriented culture
    8) Hard, corporate values                           g. Loyalty to oneself
                                                        h. Competitive culture
2. Complete the sentences below with a phrase from part A

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