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2) state or imply your reasons;
3) express the appreciation for the expected cooperation.
These are helpful phrases:
Requesting information:
- We would like to know whether …
- Please inform us …
- We shall/should be obliged if you will/would kindly inform
us …
- We shall appreciate it if you (will) inform us …
- We would ask you to inform us …
- We are interested to know whether you have considered …
Requesting action:
- Would you please send us …
- Could you please send us …
- We should be obliged if you would confirm that …
- Would you kindly send us …
- We have pleasure in enclosing our Order No …, and would
ask you to return the duplicate to us, duly signed, as an
acknowledgment.
To sound more persuasive, use one of the following phrases:
- We must ask you to open a letter of credit not later than …
with the (London Bank) …
- It is absolutely essential that you open a Letter of Credit not
later than …
Expressing appreciation (courteous endings):
- We look forward to receiving your reply/hearing from you
soon.
- Your cooperation will be appreciated.
- Your cooperation will be truly/greatly appreciated.
- Your cooperation and understanding will be appreciated.
- Your prompt reply will be appreciated
- We will appreciate receiving this information as soon as
possible.
- We will appreciate receiving these data by 30 March.
Now read samples of different requests:
Sample 1. Requesting information
Dear Sir,
We are a trading company and at present are interested in
increasing the range of vacuum cleaners we can offer our
customers. We should like to receive some information about
the models you are now producing.
We should be obliged if you would send us your latest catalogue
and price list. We look forward to hearing from you soon.
Yours faithfully
Sample 2. Requesting reservation
Dear Sirs,
Kindly reserve for our customer, Mr John Stewart, a single
room with a bath from 15 to 24 October. Mr J. Stewart is
expected to arrive on Pan Am flight No 854 from Chicago and
should get to your hotel at about 8 o’clock p.m.
We look forward to your confirmation.
Yours faithfully
3B. Enquiries and Orders
This section includes requests for detailed information
about the goods, their prices and terms of a possible transaction.
Sometimes an enquiry contains a request for an offer, so offers –
though not always – are written in reply to enquiries.
2) state or imply your reasons; - We will appreciate receiving these data by 30 March.
3) express the appreciation for the expected cooperation.
Now read samples of different requests:
These are helpful phrases:
Requesting information: Sample 1. Requesting information
- We would like to know whether …
- Please inform us … Dear Sir,
- We shall/should be obliged if you will/would kindly inform We are a trading company and at present are interested in
us … increasing the range of vacuum cleaners we can offer our
- We shall appreciate it if you (will) inform us … customers. We should like to receive some information about
- We would ask you to inform us … the models you are now producing.
- We are interested to know whether you have considered … We should be obliged if you would send us your latest catalogue
Requesting action: and price list. We look forward to hearing from you soon.
- Would you please send us … Yours faithfully
- Could you please send us …
- We should be obliged if you would confirm that … Sample 2. Requesting reservation
- Would you kindly send us …
- We have pleasure in enclosing our Order No …, and would Dear Sirs,
ask you to return the duplicate to us, duly signed, as an Kindly reserve for our customer, Mr John Stewart, a single
acknowledgment. room with a bath from 15 to 24 October. Mr J. Stewart is
To sound more persuasive, use one of the following phrases: expected to arrive on Pan Am flight No 854 from Chicago and
- We must ask you to open a letter of credit not later than … should get to your hotel at about 8 o’clock p.m.
with the (London Bank) … We look forward to your confirmation.
- It is absolutely essential that you open a Letter of Credit not Yours faithfully
later than …
Expressing appreciation (courteous endings):
- We look forward to receiving your reply/hearing from you
soon. 3B. Enquiries and Orders
- Your cooperation will be appreciated.
- Your cooperation will be truly/greatly appreciated. This section includes requests for detailed information
- Your cooperation and understanding will be appreciated. about the goods, their prices and terms of a possible transaction.
- Your prompt reply will be appreciated Sometimes an enquiry contains a request for an offer, so offers –
- We will appreciate receiving this information as soon as though not always – are written in reply to enquiries.
possible.
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