Деловое письмо на английском языке. Учебное пособие для студентов экономических и гуманитарных специальностей. Бидагаева Ц.Д. - 37 стр.

Prompts: 1. We wish to confirm you that we have reserved a             -   Thank you for your recent letter requesting information
            single room with a private bathroom for five nights            about …
            from 20 to 24 June. The room is at the back of the         -   Thank you very much for giving us an opportunity of …
            hotel and faces the park.                                  -   Thank you for your interest in Electronics Ltd. Project…
        2. Could you please reserve a three-room suite for a           -   Thank you ever so much that you thought of us as a source
            fortnight from 10 to 24 June?                                  of information / potential partners…
        3. We shall be able to accommodate all the members             -   Thank you for your order of 3 June …
            of your group in single or double rooms.
                                                                       Acknowledgement and thank you:
Exercise 3. You have received an enquiry for canned fish. Your         - We have received your letter of 3 June for which we thank
partner found the information in the advertisement placed in the          you.
Ad Corner of the local periodical from 5 May, 2002. Now he             - We acknowledge with thanks the receipt of your enquiry of
wants more information about the food. Write him an offer                 3 June…
quoting the list of different fish canned, your terms. Enclose a
catalogue and the latest price list.                                      The next two steps are to express your refusal beginning
Exercise 4. For Student A: Write a letter to your partner in Great     with an apology and give reasons for it. Use the following
Britain requesting an appointment. Inform him of your                  expressions of refusal:
forthcoming visit to London.                                           - I am sorry we cannot provide the information you requested.
for Student B: Write a reply confirming this appointment.              - We regret to decline this opportunity to rake part in the
Exercise 4. You have received your partner’s official invitation          Summer Fair.
to participate in the forthcoming workshop on environmentally          - I am sorry we cannot grant your request / order, however, we
friendly production of cosmetics in London on 10 -12 February.            feel that now we unable to do it.
Write a reply accepting it.                                            - Unfortunately, we are not in a position at present to make
                                                                          you an offer as …
                    4B. Negative answers
                          Study Section                                    In the end, close your letter with a note of encouragement:
                                                                       -   We are interested in your proposed new business.
        You cannot always answer affirmatively. It is not always       -   We wish you (great) success.
easy to say “No”. To express your refusal more tactfully, it is        -   We will be glad to receive other ideas/proposals from you.
very important to find a good beginning of such a letter. In a         -   We regret not being able to fill / meet your order at present
nutshell, you should first thank him for the suggestion / interest /       and look forward to your new orders in future.
the recent letter. Here are some useful phrases to begin your          -   We hope we shall be able to meet / fill your order in future/
letter: