American Сulture. Жукова Е.Ф. - 61 стр.

   a. Hang up.
   b. Yell into the phone, “Hello, hello, is anyone there?”
   c. Keep the phone to your ear and wait.
   d. Hang up and call back.
5. You are talking on the phone with someone, and all of a suden there is silence.
   The other person is not there any longer. What should you do?
   a. Hang up. He or she obviously didn’t want to talk with you any more and hung
      up.
   b. Hang up and call back. Obviously something went wrong with the telephone.
   c. Hang on until the connection is restored.
6. Someone calls your house, says obscene words, and tries to talk to you. What
   should you do?
   a. Hang up.
   b. Yell at the person.
   c. Talk to the person.
   d. Ask the person your name.
   e. Tell the person your name.
   f. Call the phone company ad complain.
7. You have called an airline, and someone has said, “Hello, Flight Time Airline. No
   one is available now to take your call. Please stay on the line until the next
   available attendant can help you. “You hear a click, and music begins to play.
   What should you do?
   a. Hang up.
   b. Hold the line and wait.
   c. Call the airline later.
   d. Call the operator because there is trouble with the phone.
8. You have called a plumber because you have a leaky faucet. When you call, you
   hear the following taped message; “Hello, this is Joe the Plumber. I’m not here
   now. At the sound of the tone, please leave your name, phone number, and the



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