Английский язык для делового общения. Любинская Н.А - 7 стр.

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(3) Topics
   a) Caller’s introduction
      My name is …
      I’m … from Marbella properties Ltd.
      This is…
   b) Caller’s request for connection
      Could I speak to Mr. …, please?
      Could you put me through to the Sales Department, please?
      Could I have Accounts, please?
      The Production Department, please.
   c) Response
      One moment, please.
      Could you hang on a moment, please.
      Trying to connect you.
      Putting you through now.
      I’m afraid he’s not in at the moment. Would you like to leave a message?
   d) Request for information
      I wonder if you could tell me…
      I’m ringing to find out about…
      The reason I’ve called is to ask you…
(4) Pre-closing sequence
   Well, thanks very much for the information.
   Thanks for your help.
   It was very nice talking to you.
   Look forward to hearing from you again soon.
   See you next week, then.
(5) Closing greetings
   Bye.
   See you. (informal)