Business writing (деловое письмо). Палагина С.С. - 26 стр.

and sometimes by a colon and dash (‘Gentlemen: - ‘). Most commonly used
salutations are as follows: Sir,( : )
                               Sirs,(: )          - to the government officials
                               Dear Sir/Madam,(:)
                               Dear Sir, (: )
                               Dear Madam, (:)- more formal
                               Dear Sirs, ( : )
                               Gentlemen ( : ) - writing to the institution or business
                               Ladies and gentlemen ( : )                        firm
                               Dear Mr.Brown, ( : ) - less formal – when writing to
                                                            the correspondent you know
                                                            personally or have spoken to
                                                            him on the phone
     4) THE BODY OF THE LETTER
     The body of the letter is the subject matter. It may consist of only one paragraph
or as many as necessary to convey the message. Many-paged letters should be
numbered.
     5) THE COMLIMENTARY CLOSE
     It is customary to close a letter with a closing salutation.
     Most commonly you will find:
           Yours very truly,
           Very truly yours,         - in business and official letters
           Yours faithfuly,             to institutions, firms, etc.
           Yours respectfully,
           Yours sincerely,          - to collegues
           Yours,
           Sincerely,               - to friends or personal acquaintances
           Cordially yours,
     6) THE SIGNATURE
     The name of the person who wrote or dictated the letter should always be
written by hand. When the writer represents an organisation, and its name is not
printed in the letterhead, the name should be typed to follow the signature, as in:
                Yours truly,
                (the signature)
                L.E.Smithers, Vice President
                Corporate Finance&Treasurer
     Note - Write legibly, so there can be no doubt as to the exact spelling of your
name.
       3.3 Supplements in Official and Business Letters

     The ATTENTION LINE is written two lines below the inside address if you
want to address your letter to the attention of a particular person. The attention line
should be underlined: “att: “

         Eg: Citybank, N.A.,
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