Учебно-методическое пособие по развитию навыков профессионального общения. В двух частях. Ч.1: Management. Руденко Т.П - 18 стр.

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less attractive tasks and using it as an example of how your employees
should meet challenges.
9. Don't make the same decision twice. Spend the rime and
thought to make a solid decision the first time so that you don't revisit
the issue unnecessarily. If you're too willing to reopen issues, it inter-
feres not only with, your execution but also with your motivation to
make a decision in the first place.
People hate indecisive leadership so you have to make choices.
However that doesn't mean you have to decide everything the
moment it comes to your attention. Nor that you can't ever reconsider a
decision.
10. Let people know whom to please. Maybe it's you, maybe it's
your boss and maybe it's somebody who works for you. You’re in trou-
ble – and risking paralysis in your organisation – when employees start
saying to themselves: “Am I supposed to be making this person happy
or this other person happy? They seem to have different priorities.”
I don't pretend that these are the only 10 approaches a manager
should keep in mind, or even that they're the most important ones.
There are lots of others. But these 10 ideas may help you manage well,
and I hope they do.
Qu. Do you agree with all these aproaches a manager should
keep in mind. Do you consider them to be important. If YES-why, if
NO-why?
TEXT 2
1. Read the text and see if the writer's ideas are the same as
yours.
2. The text has eight main sub-sections. Match the cartoons to
the sections.
Men and women do things differently. There are, of course, ex-
ceptions to every generalisation, including this one.
Cristina Stuart is a managing director of Speakeasy Training, a
consultancy that runs courses for men and women working together.
Here she describes a few key differences between the sexes in the
workplace.
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1. Working together
The male approach to business is competitive, direct and confron-
tational. The end justifies the means
*
. Personal status and a focus on the
individual are important. The female method is collaborative. Collective
action and responsibility are more important than personal achievement.
Lateral thinking
**
, as well as goodwill and the well-being of the individ-
ual, are also of great importance.
2. Tackling problems
The male approach is to go to the heart of the problem, without
taking into account secondary considerations. The female preference is
to look at various options.
3. Body language
Male body language tends to be challenging. Female body lan-
guage tends towards self-protection. A stereotypical female pose is sit-
ting cross-legged; the male sits with legs apart to give an impression
that he is in control. Male behaviour can include forceful gestures for
example banging a fist on the desk for effect. The female style does not
usually include aggressive gestures.
4. Language
The male way of speaking does not encourage discussion.
Women tend to welcome others' opinions and contributions more.
5. Conversation
Men like to talk about their personal experiences and achieve-
ments or discuss 'masculine' topics such as cars or sport. Women tend to
talk about staff problems and personal matters.
6. Meetings
If a woman does not copy the male confrontational style, she is
often ignored.
7. Self-promotion
Men find it easy to tell others about their successes. Women tend
to share or pass on the credit for a success.
____________________
*
The end justifies the means: it doesn’t matter what merhods you use; success is the
only important think.
**
Lateral thinking: thinking in a creative way, making unusual connections.
less attractive tasks and using it as an example of how your employees              1. Working together
should meet challenges.                                                             The male approach to business is competitive, direct and confron-
       9. Don't make the same decision twice. Spend the rime and             tational. The end justifies the means*. Personal status and a focus on the
thought to make a solid decision the first time so that you don't revisit    individual are important. The female method is collaborative. Collective
the issue unnecessarily. If you're too willing to reopen issues, it inter-   action and responsibility are more important than personal achievement.
feres not only with, your execution but also with your motivation to         Lateral thinking**, as well as goodwill and the well-being of the individ-
make a decision in the first place.                                          ual, are also of great importance.
       People hate indecisive leadership so you have to make choices.
       However that doesn't mean you have to decide everything the                  2. Tackling problems
moment it comes to your attention. Nor that you can't ever reconsider a             The male approach is to go to the heart of the problem, without
decision.                                                                    taking into account secondary considerations. The female preference is
       10. Let people know whom to please. Maybe it's you, maybe it's        to look at various options.
your boss and maybe it's somebody who works for you. You’re in trou-                3. Body language
ble – and risking paralysis in your organisation – when employees start             Male body language tends to be challenging. Female body lan-
saying to themselves: “Am I supposed to be making this person happy          guage tends towards self-protection. A stereotypical female pose is sit-
or this other person happy? They seem to have different priorities.”         ting cross-legged; the male sits with legs apart to give an impression
       I don't pretend that these are the only 10 approaches a manager       that he is in control. Male behaviour can include forceful gestures for
should keep in mind, or even that they're the most important ones.           example banging a fist on the desk for effect. The female style does not
There are lots of others. But these 10 ideas may help you manage well,       usually include aggressive gestures.
and I hope they do.
       Qu. Do you agree with all these aproaches a manager should                4. Language
keep in mind. Do you consider them to be important. If YES-why, if               The male way of speaking does not encourage discussion.
NO-why?                                                                      Women tend to welcome others' opinions and contributions more.
                                                                                    5. Conversation
         TEXT 2                                                                     Men like to talk about their personal experiences and achieve-
                                                                             ments or discuss 'masculine' topics such as cars or sport. Women tend to
         1. Read the text and see if the writer's ideas are the same as
                                                                             talk about staff problems and personal matters.
yours.
      2. The text has eight main sub-sections. Match the cartoons to                6. Meetings
the sections.                                                                       If a woman does not copy the male confrontational style, she is
      Men and women do things differently. There are, of course, ex-         often ignored.
ceptions to every generalisation, including this one.                               7. Self-promotion
      Cristina Stuart is a managing director of Speakeasy Training, a               Men find it easy to tell others about their successes. Women tend
consultancy that runs courses for men and women working together.            to share or pass on the credit for a success.
Here she describes a few key differences between the sexes in the            ____________________
                                                                                 *
workplace.                                                                         The end justifies the means: it doesn’t matter what merhods you use; success is the
                                                                             only important think.
                                                                               **
                                                                                   Lateral thinking: thinking in a creative way, making unusual connections.

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