Учебно-методическое пособие по развитию навыков профессионального общения. В двух частях. Ч.1: Management. Руденко Т.П - 29 стр.

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ger.” The nit-picking boss who is behind schedule becomes even more
difficult, making subordinates ever more miserable.
“Remember,” says Leonard Felder, “the perfectionist needs to
find something to worry about.” To improve your lot with a perfection-
ist boss, get her to focus on the big picture. If she demands that you
redo a task you've just completed, mention your other assignments, and
ask her to prioritize. Often, a boss will let the work you've completed
stand – especially when she realizes another project may be put on hold.
If your boss is nervous about a particular project, offer regular reports.
By keeping the perfectionist posted, you might circumvent constant
supervision.
Finally, protect yourself emotionally. “You can't depend on the
perfectionist for encouragement,” says Mallinger. “You owe it to your-
self to get a second opinion of your work by asking others.”
The Aloof Boss
When Gene Bergoffen, now CEO of the National Private Truck
Council, worked for another trade association and asked to be included
in the decision-making process, his boss was brusque and inattentive.
The boss, made decisions alone, and very quickly. “We used to call him
'Ready, Fire, Aim,” says Bergoffen. Many workers feel frozen out by
their boss in subtle ways. Perhaps he doesn't invite them to key meet-
ings or he might never be available to discuss projects. “At the core of
every good boss is the ability to communicate expectations clearly,”
says Gerard Roche, chairman of Heidrick & Struggles, an executive
search firm. “Employees should never have to wonder what's on a
boss's mind.”
If your boss fails to give you direction, Roche says, the worst
thing you can do is nothing. Determine the best course of action, then
say to your boss: “Unless I hear otherwise, here's what I'm going to do.”
Other strategies: When your boss does not invite you to meetings
or include you in decision making, speak up. “Tell her you have infor-
mation that might prove to be valuable,” suggests Lee Colby. If that
approach doesn't work, find an intermediary who respects your work
and can persuade the boss to listen to your views.
To understand your boss's inability to communicate, it's vital to
examine his work style. “Some like hard data, logically arranged in
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writing,” says Colby. “Others prefer face-to-face meetings. Find out
what makes your boss tick – and speak in his or her language.”
Understanding your boss can make your job more bearable in a
number of ways. For instance, try offering the boss two solutions to a
problem – one that will make him happy, and one that will help you to
reach your goals. Even the most difficult boss will usually allow you to
solve problems in your own way – as long as he's convinced of your
loyalty to him.
No matter which type of bad boss you have, think twice before
going over his head. Try forming a committee with your colleagues and
approaching the boss all together. The difficult boss is usually unaware
of the problem and often is eager to make amends.
Before embarking on any course of action, engage in some self-
analysis. Chances are, no matter how difficult your boss is, you are also
contributing to the conflict. “Talk to people who know you both, and
get some honest feedback,” suggests Mardy Grothe. “If you can fix the
ways in which you're contributing to the problem, you'll be more likely
to get your boss to change.”
Even if you can't, there's a silver lining: the worst bosses often
have the most to teach you. Bullies, for example, are frequently masters
at reaching difficult goals. Perfectionists can often prod you into ex-
ceeding your own expectations.
VOCABULARY
sitcoms = situation comedies – комедии ситуаций
challenging situation – сложная неординарная ситуация
high-strung – нервный
a standing desk – постоянно стоявший стол
look up smth – искать что-либо
dress down smb at the top of one's lungs – громко распекать,
давать нагоняй
evidence of treason – доказательство измены
excell (at work) – отличаться (на работе) / преуспевать
roll with the punches – справляться с неожиданностями
modus operandi – определенный стиль работы
deal with – разобраться с, рассмотреть (напр., свои отноше-
ния с)
ger.” The nit-picking boss who is behind schedule becomes even more          writing,” says Colby. “Others prefer face-to-face meetings. Find out
difficult, making subordinates ever more miserable.                          what makes your boss tick – and speak in his or her language.”
       “Remember,” says Leonard Felder, “the perfectionist needs to                 Understanding your boss can make your job more bearable in a
find something to worry about.” To improve your lot with a perfection-       number of ways. For instance, try offering the boss two solutions to a
ist boss, get her to focus on the big picture. If she demands that you       problem – one that will make him happy, and one that will help you to
redo a task you've just completed, mention your other assignments, and       reach your goals. Even the most difficult boss will usually allow you to
ask her to prioritize. Often, a boss will let the work you've completed      solve problems in your own way – as long as he's convinced of your
stand – especially when she realizes another project may be put on hold.     loyalty to him.
If your boss is nervous about a particular project, offer regular reports.          No matter which type of bad boss you have, think twice before
By keeping the perfectionist posted, you might circumvent constant           going over his head. Try forming a committee with your colleagues and
supervision.                                                                 approaching the boss all together. The difficult boss is usually unaware
       Finally, protect yourself emotionally. “You can't depend on the       of the problem and often is eager to make amends.
perfectionist for encouragement,” says Mallinger. “You owe it to your-              Before embarking on any course of action, engage in some self-
self to get a second opinion of your work by asking others.”                 analysis. Chances are, no matter how difficult your boss is, you are also
                                                                             contributing to the conflict. “Talk to people who know you both, and
       The Aloof Boss                                                        get some honest feedback,” suggests Mardy Grothe. “If you can fix the
       When Gene Bergoffen, now CEO of the National Private Truck            ways in which you're contributing to the problem, you'll be more likely
Council, worked for another trade association and asked to be included       to get your boss to change.”
in the decision-making process, his boss was brusque and inattentive.               Even if you can't, there's a silver lining: the worst bosses often
The boss, made decisions alone, and very quickly. “We used to call him       have the most to teach you. Bullies, for example, are frequently masters
'Ready, Fire, Aim,” says Bergoffen. Many workers feel frozen out by          at reaching difficult goals. Perfectionists can often prod you into ex-
their boss in subtle ways. Perhaps he doesn't invite them to key meet-       ceeding your own expectations.
ings or he might never be available to discuss projects. “At the core of
every good boss is the ability to communicate expectations clearly,”                VOCABULARY
says Gerard Roche, chairman of Heidrick & Struggles, an executive
                                                                                    sitcoms = situation comedies – комедии ситуаций
search firm. “Employees should never have to wonder what's on a
                                                                                    challenging situation – сложная неординарная ситуация
boss's mind.”
                                                                                    high-strung – нервный
       If your boss fails to give you direction, Roche says, the worst
                                                                                    a standing desk – постоянно стоявший стол
thing you can do is nothing. Determine the best course of action, then
                                                                                    look up smth – искать что-либо
say to your boss: “Unless I hear otherwise, here's what I'm going to do.”
                                                                                    dress down smb at the top of one's lungs – громко распекать,
       Other strategies: When your boss does not invite you to meetings
                                                                             давать нагоняй
or include you in decision making, speak up. “Tell her you have infor-
                                                                                    evidence of treason – доказательство измены
mation that might prove to be valuable,” suggests Lee Colby. If that
                                                                                    excell (at work) – отличаться (на работе) / преуспевать
approach doesn't work, find an intermediary who respects your work
                                                                                    roll with the punches – справляться с неожиданностями
and can persuade the boss to listen to your views.
                                                                                    modus operandi – определенный стиль работы
       To understand your boss's inability to communicate, it's vital to
                                                                                    deal with – разобраться с, рассмотреть (напр., свои отноше-
examine his work style. “Some like hard data, logically arranged in
                                                                             ния с)

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