Учебно-методическое пособие по развитию навыков профессионального общения. В двух частях. Ч.1: Management. Руденко Т.П - 31 стр.

      what makes smb tick – чем кто-либо “дышит” / живет                         c. Methods are available to deal with different kinds of difficult
      embark on smth – предпринимать что-либо                             bosses.
      fix the ways in which you're contributing to the problem – разбе-          d. Most bullies will back down when they meet someone who
ритесь в том, не усугубляете ли вы проблему сами                          stands up to them.
      a silver lining (compare 'Every cloud has a silver lining') – нет          4. Which sentence best expresses the main idea of paragraph 21?
худа без добра                                                                   a. A secretary endangered a client's tax write-offs.
      prod smb into smth – побуждать кого-либо к чему-либо                       b. No one supervised the company's support staff.
      rise to challenge – одолеть трудности, оказаться на высоте                 c. The jellyfish boss created problems by refusing to take charge.
      set priorities – устанавливать приоритеты                                  d. A secretary who ignores assignments should be scolded.
      stand smb in good stead – оказаться полезными кому-либо, со-               5. Which sentence best expresses the main idea of paragraph 38?
служить службу                                                                   a. Dealing with a boss with high standards made Harry Levinson
      higher-ups – те, кто стоит выше по служебной лестнице               a better psychologist.
      who stick it out – стоять до конца                                         b. Harry Levinson was nearly overwhelmed by his boss's high
                                                                          standards.
      READING COMPREHENSION QUESTIONS                                            c. When he was a young psychologist, Harry Levinson almost quit.
                                                                                 d. Karl Menninger diagnosed patients very well and set high stan-
      1. The words “compensate for” in “If the boss attempts to com-      dards for his staff.
pensate for his outburst by overreacting and trying to 'make nice' the           6. According to the article, most bosses have been promoted to
next day, says Grothe, he or she feels guilty about yesterday's bad       management because:
behavior” (paragraph 10) mean:                                                   a) they are better educated than their co-workers;
      a) make up for,                                                            b) they have close personal relationships with their supervisors;
      b) deny,                                                                   c) they are good at motivating other workers;
      c) point to,                                                               d) they excelled at jobs they held earlier.
      d) emphasize.                                                              7. The new account manager at an advertising firm dealt with
      2. The word “circumvent” in “If your boss is nervous about a        his bullying boss by:
particular project, offer regular reports. By keeping the perfectionist          a) making the boss see he was really trying to do a good job;
posted, you might circumvent constant supervision” (paragraph 27)                b) taking the boss to lunch and talking honestly about the situa-
means                                                                     tion;
      a) cause,                                                                  c) shouting back at the boss when the boss raised his voice;
      b) avoid,                                                                  d) going over the boss's head and complaining to the company
      c) welcome,                                                         president.
      d) sell.                                                                   8. We can infer that workaholic bosses:
      3. Which sentence best expresses the central idea of the selec-            a) want their employees to be workaholics too;
tion?                                                                            b) are the worst of all the categories described in the essay;
      a. Human interaction is extremely complicated.                             c) are quite rare;
      b. Bosses are often poor at their jobs because they don't know             d) always become angry when asked to discuss their problem
how to motivate people.                                                   openly.

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