Как вести деловую переписку на английском языке. Шеленкова И.В. - 69 стр.

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69
Sincerely yours,
Sean Avriel Thompson
Sean Avriel Thompson
Store Manager
T a s k 9. Look at the following letter of complaint from
Physiologica to their supplies. Decide:
a) how effective the letter is;
b) how it could be improved.
Rewrite the letter in a more concise and appropriate manner (in bout
80 words).
PHYSIOLOGICA
17 Princess Street Telephone 0719827111
London Telex 988153
EC1 7DQ Fax 071 982 77 12
12 November, 20__
Mr P Varenne
Discpro SA
251, rue des Ramonières
F-86256 POITIERS CÉDEX
France
Fear Mr Varenne
When we began this association, I had great hopes that everything
would run smoothly, and there was little reason to suppose that your
organization was in fact a TOTAL SHAMBLES; and to be quite frank
with you, it astonishes me that you have managed to stay in business for
as long as you have. You’ve made a complete mess of our order.
We made it clear that we wanted the software protection plugs by
the end of November because we were going to start selling our program.
Time and time again, you said that there was no problem, and yet here we
are, two weeks from the launch of the program, and there isn’t a plug in
sight. I am absolutely furious, and so is everyone else here.

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