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8
Mr. Daniels is employed by West Coast Furniture Showrooms, Inc. He
banks at the Natick Avenue branch of Third National City Bank and has
been our customer for four years. We have enclosed his file for your
reference.
We are confident that we can rely on Ketchum as we have in the past.
Please let us know if there is any further information with which we can
furnish you.
8. Sincerely yours,
9. FLANAGAN’S DEPARTMENT STORE
10. Martha Fayman
Credit Manager
11. MF/wg
12. Enclosure
13. Cc Mr. Norman Hyman
Figure 1.1. Model letter representing the parts of a Business Letter
Notes:
collection agency – агентство по сбору платежей
to turn over – передавать
account – счёт
past due – просроченный (о платежах)
to collect debt – взыскать долг
to bank – держать деньги в банке
1.3. BUSINESS LETTER INDENTATION FORMAT
When writing business letters, you must pay special attention to the
format and font used.
Business letters generally conform to one of four
indentation formats: Block, Semi-Block, Modified Block, and Modified
Semi-Block. Put simply, "Semi-" means that the first lines of paragraphs are
indented; "Modified" means that the sender's address, date, and closing are
significantly indented.
Block Format. In a Block format letter, (1) all text is aligned to the
left margin, (2) paragraphs are not indented, (3) parts and paragraphs are
separated by double or triple spacing (Figure 1.2).
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