Разговорный бизнес курс. Митрофанова И.В. - 27 стр.

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spray "- покрывать краской, лаком (из распылителя);
order number — номер заказа; служит для идентификации заказов;
to call back --• позвонить снова; перезвонить;
to be on the road — разъезжать (о коммивояжере, торговом представителе,
разъезжающем по служебным делам);
report — отчет о проделанной работе или мероприятии;
loading/unloading bank — специально приподнятая платформа, на которую
грузятся (или с которой разгружаются) товары;
the stuff— вещи; материал; грузы; имущество
и т.п.;
in transit — при перевозке;
(K.D.) knocked down (unassembled) — в разобранном виде (товары часто
поставляются так для экономии места при перевозке);
to assemble —собирать, монтировать;
built up, assembled — в собранном виде
UNIT 6
Productivity - a Work Study Survey
Hector Grant, Managing Director, is worried about productivity- He has decided to
engage consultants, who are specialists in work study techniques, to see how Harper
& Grant can improve efficiency and output.
Any good management is keen to improve efficiency, but nowadays this has become
a largely specialised field, and outside consultants who are experienced in particular
techniques can be called in to study work systematically and suggest improvements
and ways of stepping up, increasing, productivity. When this applies to manual work
it is usually called work study, and the idea is to find out the most efficient way of
doing something before the formulation of piece rates or incentive bonus schemes.
The study of office systems and paperwork is usually called 0. & M. (Organisation
and Methods). Work study could, of course, by applied to routine office jobs, such as
invoice typing. Mr. Grant has decided to call in a firm called Smith-Weston
Consultants Ltd. Their representative. Mr. Scott, is present at a meeting called by Mr.
Grant to explain the service to his executives. Mr. Grant thinks that production
methods on the factory floor could be improved, but he has never considered that a
check on efficiency might run from the top to the bottom of the firm.
(In Hector Grants office)
HECTOR GRANT: Ah, good morning everyone. Are we all here? Peter? John? Ian?
Good. Let's sit down. Now, to work, gentlemen. Let me first introduce Mr. Scott,
from Smith-Weston Consultants.

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